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- Tasks: Support staffing needs in a vibrant mental health charity and ensure quality service delivery.
- Company: St Andrew’s, a leading mental health charity dedicated to inspiring hope.
- Benefits: Competitive salary, generous leave, healthcare cash plan, and discounts.
- Other info: Flexible part-time hours with opportunities for professional development.
- Why this job: Make a real difference in mental health while developing your skills in a supportive environment.
- Qualifications: Strong IT skills, attention to detail, and ability to multitask.
The predicted salary is between 24853 - 24853 £ per year.
Salary £24,853 per annum, pro rata Part Time 18.75 hours per week (flexible).
A Bit About Us
We are St Andrew’s, a mental health charity with a clear purpose: to inspire hope for people living with complex mental health needs. Our Birmingham site is on an ambitious improvement journey. St Andrew’s Birmingham is a 125‑bed adult mental healthcare facility comprising eight units that cover medium and low security for both men and women. Located in Stirchley, a vibrant area in South Birmingham, it is easily accessible by road networks and public transport.
The role will support the Central Staffing Lead and clinical and operational management teams to plan and deliver required nursing staffing levels, in line with clinical needs and operational budgets, whilst ensuring effective, efficient and quality services are provided to temporary workers (Bank and Agency) and operational teams.
Your Key Responsibilities:
- Establish and maintain effective relationships and communication with ward managers and operational teams.
- Identify clinical shifts to be filled across the Birmingham site and work proactively to fill these with the most appropriate, cost‑effective shifts.
- Process shift bookings, cancellations and amendments received by email, telephone or Employee Online/LOOP, in an accurate, courteous and timely manner.
- Undertake HR processes in response to quality, performance or conduct concerns.
- Plan and coordinate Bank staff mandatory training in line with individual training expiry dates, ensuring Bank workers remain compliant, applying booking restrictions where appropriate.
- Process recruitment activity, including external recruitment and transfers from permanent employees, ensuring recruited establishment is within required numbers.
- Host training sessions for Bank workers.
About You
You will have the ability to use initiative, problem‑solve, work autonomously and plan, organise and prioritise your own work. You will be able to establish credible and influential relationships with key internal customers, including senior managers, with excellent attention to detail. Strong IT skills are essential, with the ability to learn and adapt to new systems, along with excellent written and interpersonal communication, negotiation and the ability to multitask and manage an unpredictable workload and conflicting priorities. You will also have the ability to handle and interpret high‑volume complex data to improve and optimise staff utilisation, and knowledge of the e‑rostering system and processes.
Rewards:
- Pension
- Sickness policy on par with the NHS
- Access to the Blue Light Card and Health Service Discounts schemes
- 27 days annual leave plus bank holidays, increasing after 10 years' service
- Life cover
- Electric Car lease scheme
- Cycle to work scheme
- Healthcare cash plan
- Free parking
- Paid DBS application
- Access to free vocational qualifications
Every day, you'll be expected to live our CARE values — Compassion, Accountability, Respect and Excellence.
Workchoice Assistant / Administrator - Birmingham employer: St Andrew’s Healthcare
Contact Detail:
St Andrew’s Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workchoice Assistant / Administrator - Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to St Andrew’s. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research St Andrew’s Birmingham and understand their mission. Show them you’re not just another candidate but someone who genuinely cares about their purpose.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can demonstrate your problem-solving skills and ability to multitask, which are key for the WorkChoice Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at St Andrew’s.
We think you need these skills to ace Workchoice Assistant / Administrator - Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Workchoice Assistant role. Highlight your relevant experience and skills that match the job description, especially your ability to manage staffing levels and communicate effectively with teams.
Showcase Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention any relevant software or systems you’ve used in the past. If you have experience with e-rostering systems, make it known!
Demonstrate Your Problem-Solving Ability: In your application, give examples of how you've used initiative and problem-solving skills in previous roles. This will show us that you can handle the unpredictable workload and conflicting priorities we often face.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at St Andrew’s Healthcare
✨Know the Organisation
Before your interview, take some time to research St Andrew’s and its mission. Understanding their focus on mental health and the specific needs of the Birmingham site will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Workchoice Assistant / Administrator, effective communication is key. Prepare examples from your past experiences where you successfully established relationships or handled complex situations. This will show that you can communicate clearly and build rapport with ward managers and operational teams.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to use your initiative to solve problems or manage conflicting priorities. Be ready to discuss how you approached these challenges and what the outcomes were. This will highlight your ability to work autonomously and handle an unpredictable workload.
✨Familiarise Yourself with IT Systems
Since strong IT skills are essential for this role, brush up on any relevant systems, especially e-rostering processes. If you have experience with similar software, be prepared to discuss it. Showing that you can quickly learn and adapt to new systems will give you an edge.