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- Tasks: Support staffing needs in a mental health charity and ensure quality service delivery.
- Company: Join St Andrews, a compassionate mental health charity making a real difference.
- Benefits: Enjoy a competitive salary, generous leave, and access to discounts and training.
- Other info: Flexible part-time hours with opportunities for professional growth and development.
- Why this job: Be part of a team that inspires hope and supports mental health recovery.
- Qualifications: Strong IT skills, attention to detail, and ability to multitask in a dynamic environment.
The predicted salary is between 24853 - 24853 £ per year.
Location: Birmingham
Salary: £24,853 per annum, pro rata
Part Time: 18.75 hours per week (flexible)
A bit about us: We are St Andrews, a mental health charity with a clear purpose: to inspire hope for people living with complex mental health needs. Our Birmingham site is on an ambitious improvement journey. As we continue to evolve, we are looking for compassionate, calm, and proactive WorkChoice Assistant to join our team. St Andrews Birmingham is a 125 bedded adult mental healthcare facility comprising of eight units that cover medium and low security for both Men and Women. Located in Stirchley, a vibrant area in South Birmingham, easily accessible by road networks and public transport.
The role will support the Central Staffing Lead and clinical and operational management teams to plan and deliver required nursing staffing levels, in line with clinical needs and operational budgets, whilst ensuring effective, efficient and quality services are provided to temporary workers (Bank and Agency), and operational teams.
Your key responsibilities will include:
- Establish and maintain effective relationships and communication with ward managers and operational teams.
- Identify clinical shifts to be filled across the Birmingham site and work proactively to fill these with the most appropriate, cost-effective shifts.
- Process shifts bookings, cancellations and amendments received by email, telephone or Employee Online/LOOP, in an accurate, courteous and timely manner.
- Undertake HR processes in response to quality, performance or conduct concerns.
- Plan and coordinate Bank staff mandatory training in line with individual training expiry dates, ensuring Bank workers remain compliant, applying booking restrictions where appropriate.
- Process recruitment activity, including external recruitment and transfers from permanent employees, ensuring recruited establishment is within required numbers.
- Hosting training sessions for Bank workers.
About you: You will have the ability to use initiative, problem solve, work autonomously and plan, organise and prioritise your own work. You will have the ability to establish credible and influential relationships with key internal customers including senior managers with excellent attention to detail. Strong IT skills are essential with the ability to learn and adapt to new systems along with excellent written and inter-personal communication, negotiation and the ability to multitask, manage an unpredictable workload/conflicting priorities. You will also have the ability to handle and interpret high volume complex data to improve and optimise staff utilisation. Knowledge of the e-rostering system and processes is desirable.
Rewards: We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave plus bank holidays, increasing after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.
Every day, you'll be expected to live our CARE values: Compassion, Accountability, Respect and Excellence.
Workchoice Administrator Assistant in Birmingham employer: St Andrew’s Healthcare
Contact Detail:
St Andrew’s Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workchoice Administrator Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to St Andrews. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research St Andrews, their values, and how they operate. Show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can demonstrate your problem-solving skills and ability to multitask, which are key for the WorkChoice Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at St Andrews.
We think you need these skills to ace Workchoice Administrator Assistant in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the WorkChoice Administrator Assistant role. Highlight your relevant experience and skills that match the job description, especially your ability to manage staffing levels and communicate effectively with teams.
Showcase Your Skills: We want to see your strong IT skills and attention to detail shine through. Mention any experience you have with e-rostering systems or handling complex data, as these are key for this position.
Be Personable: Since this role involves building relationships with ward managers and operational teams, let your personality come through in your application. Share examples of how you've successfully collaborated with others in previous roles.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at St Andrews.
How to prepare for a job interview at St Andrew’s Healthcare
✨Know the Organisation
Before your interview, take some time to research St Andrews and its mission. Understanding their focus on mental health and the specific role of a WorkChoice Assistant will help you align your answers with their values and demonstrate your genuine interest in the position.
✨Showcase Your Skills
Be ready to discuss your IT skills and experience with e-rostering systems. Prepare examples of how you've used these skills in previous roles, especially in managing complex data or coordinating staffing needs. This will show that you can hit the ground running.
✨Demonstrate Compassion and Proactivity
Since the role requires a compassionate approach, think of examples where you've shown empathy in a professional setting. Also, be prepared to discuss how you've taken initiative in past roles to solve problems or improve processes, as this aligns with the proactive nature they’re looking for.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.