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- Tasks: Ensure safety and security while supporting patients, staff, and visitors in a mental health facility.
- Company: St Andrew’s, a mental health charity dedicated to inspiring hope.
- Benefits: Free parking, paid DBS application, and access to free vocational qualifications.
- Other info: Join a compassionate team committed to excellence and personal growth.
- Why this job: Make a real difference in a supportive environment while developing your skills.
- Qualifications: Experience in security or healthcare, strong communication, and a calm approach.
The predicted salary is between 12 - 15 £ per hour.
Location: Birmingham
Zero Hour Contract
St Andrew’s — a mental health charity with a clear purpose: to inspire hope for people living with complex mental health needs. Our Birmingham site is on an ambitious improvement journey. As we evolve, we are looking for a professional, calm, and proactive Bank Security Officer to join our team. St Andrew's Birmingham is a 125 bedded adult mental healthcare facility comprising eight units that cover medium and low security for both men and women. Located in Stirchley, a vibrant area in South Birmingham, easily accessible by road networks and public transport.
This role is vital in maintaining a safe and secure environment while supporting patients, staff, and visitors. You will act as a key point of contact between security services and clinical teams, escorting visitors and contractors around the site including ward environments. Working in this environment requires strong communication skills, emotional awareness and the ability to manage situations with patience and respect, ensuring a clear coordinated approach to safety.
Responsibilities
- Maintain a visible security presence across the site
- Monitor and respond to incidents, ensuring safety procedures are followed
- Support staff in managing challenging situations, using de-escalation where appropriate
- Communicate clearly with patients, staff and visitors
- Conduct regular patrols and security checks
- Escort visitors and contractors around the site
- Ensure compliance with health and safety and security policies
Requirements
- Previous experience in security, healthcare or a related field
- Strong communication and interpersonal skills
- Ability to remain calm under pressure
- Good understanding of safety, confidentiality, and professional boundaries
- Ability to work both independently and as part of a team
- Respectful, patient, non-judgemental and empathic approach when working in a mental health environment
Rewards
We offer an excellent benefits package including: Free parking; Paid DBS application; Access to free vocational qualifications. Every day, you'll be expected to live our CARE values — Compassion, Accountability, Respect and Excellence.
Bank Security Liaison Officer - Birmingham employer: St Andrew’s Healthcare
Contact Detail:
St Andrew’s Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Security Liaison Officer - Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and security sectors. Attend local events or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security and mental health. Think about scenarios where you've had to stay calm under pressure or de-escalate a situation. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your soft skills! In this role, communication and emotional awareness are key. Be ready to share examples of how you've effectively communicated with diverse groups or handled challenging situations with patience and respect.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bank Security Liaison Officer - Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Bank Security Liaison Officer role. Highlight any previous experience in security or healthcare, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in mental health and how your calm and proactive approach makes you a great fit for our team at St Andrew's Birmingham.
Showcase Your Soft Skills: In this role, emotional awareness and patience are key. Make sure to mention specific examples where you've successfully managed challenging situations or communicated effectively with diverse groups of people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values!
How to prepare for a job interview at St Andrew’s Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Security Liaison Officer. Familiarise yourself with the specific challenges of working in a mental health environment and how your skills can contribute to maintaining safety and security.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that demonstrate your ability to communicate effectively with diverse groups. Think about times when you've successfully de-escalated a situation or worked collaboratively with a team.
✨Emphasise Emotional Awareness
In a mental health setting, emotional awareness is crucial. Be ready to discuss how you handle stressful situations with patience and respect. Share experiences where you've shown empathy and understanding towards others, especially in challenging circumstances.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, safety protocols, and how they uphold their CARE values. This shows your genuine interest in the role and helps you assess if it's the right fit for you.