At a Glance
- Tasks: Ensure safety and security while supporting patients, staff, and visitors in a mental health facility.
- Company: St Andrew’s, a mental health charity dedicated to inspiring hope.
- Benefits: Competitive salary, generous leave, pension, and access to discounts and vocational qualifications.
- Other info: Join a vibrant team in Birmingham with excellent career growth opportunities.
- Why this job: Make a real difference in a supportive environment while developing your skills.
- Qualifications: Experience in security or healthcare, strong communication skills, and a calm approach.
The predicted salary is between 24853 - 24853 £ per year.
Location: Birmingham
Full Time 37.5 per week
We are St Andrew’s — a mental health charity with a clear purpose: to inspire hope for people living with complex mental health needs. Our Birmingham site is on an ambitious improvement journey. As we continue to evolve, we are looking for a professional, calm, and proactive Security Officer to join our team. St Andrew's Birmingham is a 125 bedded adult mental healthcare facility comprising eight units that cover medium and low security for both men and women. Located in Stirchley, a vibrant area in South Birmingham, easily accessible by road networks and public transport.
This role is vital in maintaining a safe and secure environment while supporting patients, staff, and visitors. You will act as a key point of contact between security services and clinical teams, escorting visitors and contractors around the site including ward environments. Working in this environment requires strong communication skills, emotional awareness, and the ability to manage situations with patience and respect, ensuring a clear coordinated approach to safety.
Key Responsibilities
- Maintain a visible security presence across the site
- Monitor and respond to incidents, ensuring safety procedures are followed
- Support staff in managing challenging situations, using de-escalation where appropriate
- Communicate clearly with patients, staff, and visitors
- Conduct regular patrols and security checks
- Escort visitors and contractors around the site including wards
- Ensure compliance with health and safety and security policies
Requirements
- Previous experience in security, healthcare or a related field
- Strong communication and interpersonal skills
- Ability to remain calm under pressure
- Good understanding of safety, confidentiality, and professional boundaries
- Ability to work both independently and as part of a team
- Respectful, patient, non-judgemental and empathic approach when working in a mental health environment
- Full UK Manual Driving Licence
Rewards
We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave plus bank holidays, increasing after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.
Every day, you'll be expected to live our CARE values— Compassion, Accountability, Respect and Excellence.
Security Liaison Officer - Birmingham employer: St Andrews Healthcare
St Andrew’s Healthcare is an exceptional employer, offering a supportive and collaborative work environment for Senior Assistant Psychologists in Maidstone. With a strong focus on employee growth, you will have the opportunity to work alongside highly skilled clinicians, enhancing your professional development while making a meaningful impact within the Criminal Justice System. Our commitment to a positive work culture is reflected in our recent CQC rating of 'good', ensuring that you will be part of a team that values excellence and compassion in mental health care.
