Security Receptionist

Security Receptionist

Birmingham Full-Time 23879 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our security team to maintain safety and support female patients in a mental health facility.
  • Company: St Andrew's is a mental health charity dedicated to transforming lives through specialist care and support.
  • Benefits: Enjoy 27 days annual leave, NHS-level sickness policy, gym access, and more perks!
  • Why this job: Make a real impact in mental health while working in a supportive and compassionate environment.
  • Qualifications: Experience in healthcare or security, strong communication skills, and a full UK driving licence required.
  • Other info: Flexible 12-hour shifts available; applications from motivated individuals are encouraged.

The predicted salary is between 23879 - 25000 £ per year.

We are looking to recruit an experienced Female Security Receptionist to join our team who will contribute towards the continuous delivery of our secure service.

Location: Birmingham

Salary: from £23,879 per annum

Hours: 37.5 hours contract – shift cover 24/7

A bit about us: We are St Andrew's, a mental health charity that inspires hope. We work with various organizations to transform the lives of people with complex mental health needs. We provide specialist mental healthcare, inpatient and community services, education, and research to improve lives. Our vision is a society where everyone living with mental health needs is heard, valued, and hopeful for their future.

The Role: As a key member of the security team, your responsibilities include maintaining security systems and records, key management, processing staff and visitors, managing emergency incidents, and patrolling the site. This role specifically supports female patients in our care.

About you: We are seeking someone with:

  • Experience in healthcare or similar sectors
  • Experience in security
  • Knowledge of security systems
  • Strong verbal and written communication skills
  • Flexibility to work 12-hour shifts on days or nights
  • Customer-focused attitude
  • Ability to show initiative and adhere to policies for safety and security
  • ESSENTIAL - Full UK Driving Licence for Manual Vehicles

Applications are encouraged from motivated, flexible individuals with excellent communication skills.

Rewards: We offer a comprehensive benefits package including pension, NHS-level sickness policy, discounts, 27 days annual leave (plus bank holidays), life cover, electric car lease, cycle scheme, healthcare plan, free parking, paid DBS, vocational qualifications, and on-site facilities like a gym, swimming pool, and cafes.

Our patients and colleagues expect you to embody St Andrew's CARE values: Compassion, Accountability, Respect, and Excellence every day.

Security Receptionist employer: St Andrew's Healthcare

At St Andrew's Birmingham, we pride ourselves on being an exceptional employer, offering a supportive work culture that values compassion, accountability, respect, and excellence. Our comprehensive benefits package, including generous annual leave, healthcare plans, and on-site facilities such as a gym and swimming pool, ensures our employees are well taken care of. With ample opportunities for professional growth within the mental health sector, joining our team means contributing to meaningful change in the lives of those we serve while enjoying a fulfilling career in a vibrant Birmingham location.
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Contact Detail:

St Andrew's Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Receptionist

✨Tip Number 1

Familiarise yourself with the specific security protocols and systems used in healthcare settings. Understanding how these systems work will not only boost your confidence but also demonstrate your commitment to maintaining a secure environment.

✨Tip Number 2

Highlight any previous experience you have in customer service or healthcare during your interactions. This role requires a customer-focused attitude, so showcasing your ability to communicate effectively with patients and staff can set you apart.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since this position involves 12-hour shifts, showing that you are adaptable and willing to work various hours will make you a more attractive candidate.

✨Tip Number 4

Research St Andrew's values of Compassion, Accountability, Respect, and Excellence. Be ready to provide examples of how you embody these values in your previous roles, as this alignment will resonate well with the hiring team.

We think you need these skills to ace Security Receptionist

Experience in healthcare or similar sectors
Knowledge of security systems
Strong verbal communication skills
Strong written communication skills
Flexibility to work 12-hour shifts
Customer-focused attitude
Ability to show initiative
Adherence to safety and security policies
Full UK Driving Licence for Manual Vehicles
Patrolling skills
Incident management skills
Record-keeping abilities
Key management skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in security and healthcare. Emphasise any previous roles that involved maintaining security systems, managing incidents, or working with vulnerable individuals.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health and your commitment to providing a secure environment. Mention specific examples of how you've demonstrated compassion, accountability, respect, and excellence in your previous roles.

Highlight Key Skills: In your application, clearly outline your strong verbal and written communication skills, flexibility for shift work, and customer-focused attitude. These are essential qualities for the role of a Security Receptionist.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at St Andrew's Healthcare

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the specific duties mentioned in the job description, such as maintaining security systems and managing emergency incidents. This will help you demonstrate your knowledge during the interview.

✨Showcase Relevant Experience

Prepare to discuss your previous experience in healthcare or security sectors. Highlight any specific situations where you successfully managed security protocols or interacted with patients, as this will show your suitability for the role.

✨Emphasise Communication Skills

Since strong verbal and written communication skills are essential for this position, be ready to provide examples of how you've effectively communicated in past roles. This could include handling difficult situations or providing clear instructions to staff and visitors.

✨Align with CARE Values

Familiarise yourself with St Andrew's CARE values: Compassion, Accountability, Respect, and Excellence. Think of examples from your past experiences that reflect these values, as demonstrating alignment with the organisation's ethos can set you apart from other candidates.

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