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For Companies At a Glance
- Tasks: Lead a vibrant team, deliver exceptional service, and ensure a great experience for our customers.
- Company: St Andrews Brew House, a lively pub in the heart of Norwich.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to training, apprenticeships, and a supportive environment for career growth.
- Why this job: Join a passionate team and grow your career in the exciting world of hospitality.
- Qualifications: A love for people, great customer service skills, and a commitment to hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Do you love beer? Do you love people? We are St Andrews Brew House, smack bang in the centre of Norwich and we're all about great beer, great food and great service - we even brew our own beer on site! If you're interested in joining a great team in a great pub then apply below!
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Norwich employer: St Andrews Brew House
Contact Detail:
St Andrews Brew House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Norwich
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Chat with the staff and soak up the atmosphere. This will not only give you insight into the team culture but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to connect with both customers and your team. Role-play common scenarios with friends or family to boost your confidence and showcase your customer service passion during the interview.
✨Tip Number 3
Prepare some questions! Show us you're serious about the role by asking about the team dynamics, training opportunities, or even the brewing process. It demonstrates your enthusiasm and helps you figure out if we're the right fit for you.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at St Andrews Brew House. We can't wait to see your application!
We think you need these skills to ace Supervisor in Norwich
Some tips for your application 🫡
Show Your Passion: Let us know why you love beer and people! Share your experiences in hospitality and how they’ve shaped your passion for delivering exceptional customer service. This is your chance to shine!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to see how you can contribute to our team at St Andrews Brew House, so be specific about what makes you a great fit!
Be Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects our pub's atmosphere, but ensure your language is clear and respectful.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at St Andrews Brew House
✨Know Your Beer
Since you're applying to a brew house, brush up on your beer knowledge! Familiarise yourself with different types of beers, brewing processes, and what makes St Andrews Brew House unique. This will show your passion for the product and impress the interviewers.
✨Showcase Your People Skills
As a Supervisor, building rapport is key. Prepare examples of how you've successfully interacted with customers and team members in the past. Think about times when you resolved conflicts or created a positive atmosphere – these stories will highlight your people skills.
✨Demonstrate Leadership Qualities
Be ready to discuss your leadership style and how you motivate a team. Share specific instances where you trained or guided others, especially in a hospitality setting. This will reassure them that you can lead shifts effectively and safely.
✨Express Your Commitment to Growth
St Andrews Brew House values ongoing development, so express your enthusiasm for career progression in hospitality. Talk about any relevant training or courses you've taken, and how you plan to continue growing within the industry. This shows you're serious about your future with them.