Temporary Accommodation Sustainment Advisor

Job Title: Temporary Accommodation Sustainment Advisor

Salary: £39,481 up to £43,149 inclusive annual salary + car allowance +Local Government Pension Scheme

Type: Permanent, Full-time, 37 hours per week

Location: Hybrid working options

Job Ref: P2581

About the role

Are you passionate about making a positive difference in people’s lives? We are looking for a dedicated and compassionate person to join our team.

In this new role, you will be responsible for providing specialist licence sustainment and housing-related support to households residing in Temporary Accommodation. You will be managing a varied caseload ensuring that accommodation placements are suitable and households are supported to successfully move into settled accommodation.

You will work as part of a team providing support to people experiencing homelessness or housing vulnerability. Working with a diverse range of clients, you will help individuals access and sustain suitable accommodation, overcome barriers to housing stability, and build the skills and confidence needed to live independently.

About you

You should be educated to NVQ level 4/5 and you must be able to demonstrate relevant experience in housing, homelessness, support services, or a related field. Working knowledge of relevant legislation, standards and core disciplines of work area is essential for this role. Excellent communication and interpersonal skills, with the ability to build positive relationships and establish trust with people from a wide range of backgrounds is essential for this post.

You must be an excellent communicator, be literate and ideally be able to use a range of Microsoft Office products and work specific software packages.

If you are committed to helping people achieve positive outcomes and want to play a key role in supporting some of the most vulnerable members of our community, we would love to hear from you.

Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

Benefits

In addition to working within a great team and a comprehensive salary you will have access to:

• 26.5 days basic annual leave (increasing with service) + bank holidays.

Pleasenote: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers

• Local Government Pension Scheme
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

This post is subject to a Basic Disclosure Check.

For an informal discussion, please contact Kate Padley, Accommodation Support Team Leader kate.padley@stalbans.gov.uk or Louise Wallis, Accommodation Support Project Manager, louise.wallis@stalbans.gov.uk

A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.

Closing date for applications: 30 October 2026.

Interviews are scheduled for w/c:tbc

NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

Additional Information

• Disability Confident
  We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
• Disclosure Checks
  This post is subject to a Basic Disclosure Check.
• English Fluency
  The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

We are changing

St Albans City and District Council is undergoing Local Government Reorganisation (LGR). If you are employed by St Albans City and District Council on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. We hope you will be part of that journey with us.

To find out more, visit https://www.hertfordshire-lgr.co.uk/.

For application information, visit https://www.stalbans.gov.uk/information-applicants-local-government-reorganisation