At a Glance
- Tasks: Supervise Civil Enforcement Officers and ensure fair parking regulation enforcement.
- Company: Join a supportive local government team focused on community service.
- Benefits: Competitive salary, generous leave, pension scheme, and professional development opportunities.
- Other info: Enjoy working outdoors with a dynamic team in a rewarding role.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Experience in enforcement and strong communication skills required.
The predicted salary is between 39940 - 42842 £ per year.
£39,940 to £42,842 inclusive annual salary (based on 42.5 hrs) + Local Government Pension Scheme. Permanent, full-time (42.5 hours p/w). Job Ref: P1743.
You will be based in the district’s central car park office and will have day‑to‑day responsibility for supervising the Civil Enforcement Officers, overseeing deployment, performance, and operational standards. The role involves ensuring parking regulations are enforced fairly, accurately and consistently in line with legislation, guidance and council policy. You will support operational responses to issues such as abandoned vehicles, assist with event planning that impacts parking and highways, and help deliver service improvements and new initiatives alongside the senior management team. As part of the role, you will provide operational guidance, training and support to officers, undertake performance management activity, and assist with recruitment, appraisals and development. You will also deal with more complex or challenging public interactions, acting as a confident and professional senior presence on‑street. You will work on a rota basis across a full week (Monday – Sunday).
We are looking for an experienced enforcement professional who is ready to take on a supervisory role and support the delivery of a high‑quality, customer‑focused parking service. The successful candidate will hold the City & Guilds Level 2 Award for Parking Enforcement (or equivalent) and have a good working knowledge of Traffic Regulation Orders, parking legislation, as well as the principles of good, proportionate and consistent enforcement.
You should:
- Enjoy working outdoors
- Ideally have experience of supervising staff, and be confident organising and coordinating teams in a busy operational or enforcement environment
- Have strong communication skills
- Be calm, fair and professional when dealing with conflict or challenging situations
- Be able to lead by example and promote consistent, proportionate enforcement
- Have strong organisational skills and good attention to detail, able to maintain accurate and evidential records
- Have good general IT skills, including use of handheld enforcement devices and back‑office systems
- Be self‑motivated, proactive and capable of making sound operational decisions while supporting officers’ performance, wellbeing and development
Benefits:
- 26.5 days basic annual leave (increasing with service) + bank holidays.
- Local Government Pension Scheme
- Staff Parking Permit
- Reimbursement of professional fees
- Comprehensive development and training
- Discounted membership at selected local sports and fitness centres
- Access to discounts and benefits via online platform
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
This post is subject to a Basic Disclosure Check.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Civil Enforcement officer Supervisor in Redbourn employer: St Albans City & District Council
As a Civil Enforcement Officer Supervisor, you will join a supportive and dynamic team dedicated to delivering a high-quality, customer-focused parking service in a vibrant district. Our commitment to employee growth is reflected in comprehensive training opportunities, a generous annual leave package, and a Local Government Pension Scheme, ensuring a rewarding work-life balance. With a strong emphasis on teamwork and professional development, we foster a culture where your contributions are valued and recognised, making this an excellent place to advance your career.
Contact Details:
St Albans City & District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement officer Supervisor in Redbourn
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We think you need these skills to ace Civil Enforcement officer Supervisor in Redbourn
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for St Albans City & District Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at St Albans City & District Council
✨Get to Know Public Sector Values
Before your interview with St Albans City & District Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for St Albans City & District Council.
