Cemeteries Manager in London

Cemeteries Manager Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE Salary: £43,902 £48,418 for 37 hours per week inclusive annual salary + Local Government Pension Scheme Hours: 37 hours per week / Full time Contract: Permanent Closing Date: 9th November 2026 Job Ref: P2352 Flexible working options (including hybrid) About the Role St Albans City and District Council is responsible for the management of three cemeteries and four closed churchyards. This role offers an exciting opportunity to lead and shape the future of the Council's Cemeteries Service. The postholder will be responsible for the operational management and strategic development of the service, ensuring the effective delivery of daily operations across all sites. Key responsibilities include ensuring statutory and regulatory compliance, financial and budget management, contract monitoring, and the oversight of cemetery infrastructure, buildings, and staff. The successful candidate will be responsible for overseeing the management of the grounds maintenance and grave preparation contract provision and liaising with the team daily, as well as playing a key role in delivering the actions identified within the Council's Cemeteries Strategy and supporting the long-term development of the service. Reviewing and seeking opportunities to develop and promote the service, keeping a customer led ethos within every decision, underpins this role. The role carries overall responsibility for health and safety across all cemetery sites, ensuring the highest standards are maintained for employees, contractors, visitors, and stakeholders. About You The successful candidate will have experience working with bereaved families and a clear understanding of the importance of balancing compassion and empathy with honesty and professionalism. Previous experience managing cemeteries is desirable, as is experience working within a local government environment. A-Level, or equivalent, is required and an ICCM Diploma is desirable; however, support will be available for the successful candidate to work towards this qualification as part of their professional development. Knowledge of Plotbox or a burial management system is desirable. You will be passionate about delivering high-quality public service and engaging with local communities. Building positive relationships with community groups, stakeholders, funeral directors, memorial masons, faith groups, and volunteers will be an important aspect of the role. This is an excellent opportunity for an experienced and motivated professional to lead a valued public service, drive service improvements, and help shape the future of bereavement services within a changing local government landscape. Full driving licence required. Why Join Us Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1(M) and M1, the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short, it is a great place to live and work. Benefits In addition to working within a great team and a comprehensive salary, you will have access to: 26.5 days basic annual leave (increasing with service) +