Housing Options Team Leader (Housing Supply) in St Albans

Housing Options Team Leader (Housing Supply)

Salary: £48,418–£52,681 per year (full-time equivalent), pro rata for 18.5 hours per week.

Actual salary: approximately £24,209–£26,340.50 per year

Permanent, Part-Time 18.5 hours per week (Wed/Thu/Fri)

Flexible working options, including hybrid working

Job Ref: P1770

Help shape housing opportunities and make a real difference to residents across our community.

About the role

We are looking for an experienced and motivated Team Leader (Housing Supply) to join our Strategic Housing team. Working alongside a job share partner in a Team Leader role, you will help lead the Housing Supply function, ensuring social housing opportunities are allocated fairly, efficiently and in line with legislation and the Council's Allocations Policy.

This is a rewarding role where you will oversee housing allocations, nominations to Registered Providers and the effective use of available housing stock, helping residents access suitable homes when they need them most. You will also support transfer applications, mutual exchanges and downsizing initiatives. As a key member of the team, you will provide leadership to colleagues, manage complex housing cases and appeals, monitor performance and contribute to service improvements, helping us deliver an excellent, customer-focused service.

About you

You will be an experienced housing professional with a strong understanding of housing legislation, particularly housing allocations and homelessness services, and a proven track record of leading and developing staff. Comfortable working in a fast-paced environment, you will be confident managing complex cases, balancing competing priorities and using performance data to drive improvements. You will bring excellent communication skills, a collaborative approach and a genuine commitment to delivering outstanding services for residents.

A degree-level qualification or equivalent experience in a similar role is essential. Membership of the Chartered Institute of Housing (CIH), or equivalent professional experience, would be advantageous. Above all, you will share our passion for supporting residents and delivering high-quality, inclusive services that make a positive difference in our community.

Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

Benefits

In addition to working within a great team and a comprehensive salary you will have access to:

• 28.5 days basic annual leave (increasing with service) + bank holidays.

Pleasenote: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers

• Local Government Pension Scheme
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

This post is subject to a Basic Disclosure Check.

For an informal discussion, please contact David Reavill, Strategic Housing Manager, David.reavill@stalbans.gov.uk and/or Victoria Brett, Housing Options Team Leader (Housing Supply), Victoria.Brett@stalbans.gov.uk

To apply

• Please select the apply button on the vacancy and follow the steps below:
• Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.
• Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.

A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.

For details and to learn more about us visit Jobs and Careers or e: recruitment@stalbans.gov.uk or telephone (01727) 819251 stating your details and the post reference number.

Closing date for applications: 16 November 2026

Interviews are scheduled for w/c: tbc

NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

Additional Information

• Disability Confident
  We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
• Safeguarding
  This post is subject to a Basic Disclosure Check.
• English Fluency
  The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

We are changing

St Albans City and District Council is undergoing Local Government Reorganisation (LGR). If you are employed by St Albans City and District Council on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. We hope you will be part of that journey with us.

To find out more, visit https://www.hertfordshire-lgr.co.uk/.

For application information, visit https://www.stalbans.gov.uk/information-applicants-local-government-reorganisation