Professional Services Engineer – Security SystemsHours: Monday to Friday, 08:30 17:00Contract type: PermanentLocation: Site-based, Central LondonDepartment: SecurityYour next roleWere looking for an experienced Professional Services Engineer to provide senior-level technical support, commissioning, and expertise across enterprise security systems.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
This is a key role within the business, acting as the highest point of technical escalation and supporting the successful delivery of complex projects.You'll work closely with clients and internal teams to resolve technical challenges, support system delivery, and help set technical standards across the organisation.
This is an opportunity to join a forward-thinking, supportive team where your expertise will genuinely make a difference.What You'll Be DoingLeading on complex technical fault resolution across Access Control, CCTV, Intercom, and integrated systems Providing senior technical support to clients, both remotely and on site Supporting project delivery through system commissioning, upgrades, and migrations Working alongside Project Managers and Engineers on system design and technical planning Carrying out system audits, health checks, and performance reviews Mentoring and supporting engineers, sharing best practice and technical expertise Acting as a trusted technical advisor for key clientsYoull work with leading platforms including Genetec Security Center, Gallagher Command Centre, Lenel OnGuard, CCURE 9000, Milestone, FLIR, Avigilon, and Hanwha.What You'll BringProven experience supporting and commissioning enterprise-level electronic security systemsStrong hands-on knowledge of platforms such as Genetec, Gallagher, Lenel, CCURE, Milestone, Avigilon, FLIR, Hanwha (or similar)A solid technical understanding of Windows Server, SQL databases, IP networking, and virtualised environments (VMware / HyperV)The ability to confidently diagnose and resolve complex, integrated system issuesExcellent communication and client-facing skillsThe ability to produce clear, professional technical documentationA full UK driving licenceWhy come and work for usWe know that our people are the key to our success.
When you join us, you'll be part of a friendly, inclusive, and supportive team where your ideas, experience, and personality are genuinely valued.Were a business that never stands still.
As we continue to grow, improve, and innovate, were equally committed to helping our colleagues do the same. xsabvtc
Investing in our people is a cornerstone of who we are
- whether thats through training, career development, or wellbeing support.When you work with us, you can expect:Training and development programmes to support your growthSupport for professional qualifications and career progression, including apprenticeshipsA collaborative and inclusive workplace where every voice mattersCompetitive salaryGenerous annual leave allowance, including an extra day off for your birthdayCompany pension schemeMedicash health plan, supporting everyday healthcare costs and wellbeingCompany parkingWellbeing support, including access to mental health resourcesEmployee discount schemeGenerous employee referral schemeIf interested contact Reiss Gordon on or
Professional Services Engineer in Vauxhall employer: SSR Personnel
As a dynamic and growing UK systems integrator, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With flexible working arrangements and a commitment to professional development, we offer our Project Coordinators the opportunity to engage in meaningful projects while enjoying a competitive salary and benefits package. Join us as we embark on exciting new contracts and take your career to the next level in a supportive environment that values your contributions.
