Safety and Security support engineer

Safety and Security support engineer

Full-Time 40500 - 49500 £ / year (est.) No working from home possible
SSR Personnel

At a Glance

  • Tasks: Maintain and troubleshoot cutting-edge Video Management Systems to ensure security integrity.
  • Company: Join a prestigious client’s site in Central London with a focus on safety and security.
  • Benefits: Enjoy generous holidays, healthcare, pension schemes, and professional development opportunities.
  • Other info: Flexible working arrangements and excellent career growth potential await you!
  • Why this job: Make a real impact by safeguarding assets and personnel in a dynamic environment.
  • Qualifications: 2+ years in security systems engineering; background in electrical engineering or IT networking preferred.

The predicted salary is between 40500 - 49500 £ per year.

We are seeking a highly skilled Safety & Security support Engineer (VMS) to join our onsite team at a prestigious client’s site based in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and moves, adds, changes on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment.

Qualifications:

  • Minimum of 2 years in security systems engineering role
  • Background in electrical engineering, IT networking, or related field preferred

Key Responsibilities:

  • Support, Fault Resolution, and Configuration
  • Update and remediate VMS cameras and associated hardware.
  • Ensure proper cabling and network connectivity for all devices.
  • Conduct routine inspections and preventive maintenance on VMS systems.
  • Diagnose and resolve technical issues promptly to minimize downtime.
  • System Monitoring & Optimization: Monitor system performance and implement upgrades or adjustments as needed.
  • Ensure compliance with security standards and client requirements.
  • Documentation & Reporting: Maintain accurate documentation of all asset changes, repairs, and configuration changes.
  • Assist with provision of detailed reports on system health and incident resolutions.
  • Client Interaction: Act as onsite support point of contact for internal SOC, IT/Network teams.
  • Provide instruction and guidance on system usage and best practices when required.

Qualifications & Skills:

  • Technical Expertise: Experience in VMS configuration, maintenance, and troubleshooting.
  • Strong knowledge of IP-based cameras, networking fundamentals, and video management systems.
  • Certifications (Preferred): Genetec certification and camera manufacturer-specific training (training opportunities can be provided).
  • Soft Skills: Strong problem-solving abilities and attention to detail.
  • Excellent communication and customer service skills.
  • Proactive, “can-do” attitude.

Other Requirements:

  • Ability to work independently and manage multiple tasks effectively.
  • Flexibility to work shifts and travel to client sites when required.

Education & Experience:

  • Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer
  • Minimum of 2 years of experience in security systems engineering.
  • Background in electrical engineering, IT networking, or related field preferred.

Benefits:

  • We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector, including:
  • Generous holiday entitlement
  • Contributory pension scheme
  • Healthcare and wellbeing programmes
  • Professional development and training opportunities
  • Flexible working arrangements subject to business needs
  • Employee assistance programmes

Safety and Security support engineer employer: SSR Personnel

At SSR® Personnel, we pride ourselves on being a leading employer in the security sector, offering competitive salaries and an attractive total earnings package that can reach up to £60,000. Our work culture fosters innovation and diversity, providing employees with ample opportunities for professional growth and development while working alongside a skilled team of engineers across the UK. With additional benefits such as healthcare, a company vehicle, and a supportive environment, we are committed to investing in our employees to help them achieve exceptional results.

SSR Personnel

Contact Details:

SSR Personnel Recruitment Team

We think you need these skills to ace Safety and Security support engineer

Video Management System (VMS) Configuration
Troubleshooting Skills
IP-based Camera Knowledge
Networking Fundamentals
System Monitoring
Preventive Maintenance
Fault Resolution