At a Glance
- Tasks: Manage a high-profile enterprise account and lead a team of engineers.
- Company: Join a leading security systems integrator with a prestigious London site.
- Benefits: Long-term stability, exposure to flagship accounts, and career growth opportunities.
- Other info: Ideal for those passionate about security systems and team leadership.
- Why this job: Be the key contact for clients and make a real impact in a dynamic environment.
- Qualifications: Experience in technical account management and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
An enterprise-level security systems integrator is seeking an experienced Technical Account Manager to oversee a prestigious, large-scale London site. This is a key client-facing role managing a high-profile account within a complex, enterprise environment. The site is a large Lenel-based site. Formal Lenel certifications are not required, but a strong working knowledge and enterprise-level background are essential.
Key Responsibilities:
- Act as the primary point of contact for building managers and key client stakeholders
- Day-to-day management of a critical enterprise account
- Lead, manage, and support a team of 6–7 on-site engineers
- Coordinate service delivery, workflow, and operational priorities
- Prepare and manage quotations for system upgrades and enhancements
- Ensure high service standards and client satisfaction
- Adapt to a diverse and evolving role within a dynamic environment
Ideal Candidate Profile:
- Proven experience in a Technical Account Manager, Service Manager, or similar role
- Background in enterprise-level security systems integration
- Strong understanding of access control systems (Lenel experience highly desirable)
- Excellent stakeholder management and communication skills
- Experience leading engineering or technical teams
- Commercial awareness, including quoting and upgrade planning
This role offers long-term stability, exposure to a flagship account, and the opportunity to work on a prestigious London site within a well-established integrator.
Remote Technical Account Manager in London employer: SSR Personnel
At SSR® Personnel, we pride ourselves on being a leading employer in the security sector, offering competitive salaries and an attractive total earnings package that can reach up to £60,000. Our work culture fosters innovation and diversity, providing employees with ample opportunities for professional growth and development while working alongside a skilled team of engineers across the UK. With additional benefits such as healthcare, a company vehicle, and a supportive environment, we are committed to investing in our employees to help them achieve exceptional results.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Technical Account Manager in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Remote Technical Account Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like SSR Personnel. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Remote Technical Account Manager candidates.
✨Directly Apply to SSR Personnel
Don’t forget to apply for the Remote Technical Account Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining SSR Personnel.
We think you need these skills to ace Remote Technical Account Manager in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at SSR Personnel. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at SSR Personnel.
How to prepare for a job interview at SSR Personnel
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at SSR Personnel.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at SSR Personnel.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at SSR Personnel.
