Professional Services Engineer – Security SystemsHours: Monday to Friday, 08:30 17:00Contract type: PermanentLocation: Site-based, Central LondonDepartment: SecurityYour next roleWere looking for an experienced Professional Services Engineer to provide senior-level technical support, commissioning, and expertise across enterprise security systems. This is a key role within the business, acting as the highest point of technical escalation and supporting the successful delivery of complex projects.You'll work closely with clients and internal teams to resolve technical challenges, support system delivery, and help set technical standards across the organisation. What You'll Be DoingLeading on complex technical fault resolution across Access Control, CCTV, Intercom, and integrated systems Providing senior technical support to clients, both remotely and on site Supporting project delivery through system commissioning, upgrades, and migrations Working alongside Project Managers and Engineers on system design and technical planning Carrying out system audits, health checks, and performance reviews Mentoring and supporting engineers, sharing best practice and technical expertise Acting as a trusted technical advisor for key clientsYoull work with leading platforms including Genetec Security Center, Gallagher Command Centre, Lenel OnGuard, CCURE 9000, Milestone, FLIR, Avigilon, and Hanwha.What You'll BringProven experience supporting and commissioning enterprise-level electronic security systemsStrong hands-on knowledge of platforms such as Genetec, Gallagher, Lenel, CCURE, Milestone, Avigilon, FLIR, Hanwha (or similar)A solid technical understanding of Windows Server, SQL databases, IP networking, and virtualised environments (VMware / HyperV)The ability to confidently diagnose and resolve complex, integrated system issuesExcellent communication and client-facing skillsThe ability to produce clear, professional technical documentationA full UK driving licenceWhy come and work for usWe know that our people are the key to our success. As we continue to grow, improve, and innovate, were equally committed to helping our colleagues do the same. Investing in our people is a cornerstone of who we are - whether thats through training, career development, or wellbeing support.Training and development programmes to support your growthSupport for professional qualifications and career progression, including apprenticeshipsA collaborative and inclusive workplace where every voice mattersCompetitive salaryGenerous annual leave allowance, including an extra day off for your birthdayCompany pension schemeMedicash health plan, supporting everyday healthcare costs and wellbeingCompany parkingWellbeing support, including access to mental health resourcesEmployee discount schemeGenerous employee referral schemeIf interested contact Reiss Gordon on 02086263110 or rgordon@ssr-personnel.
Medical Engineer - Service Engineering in London employer: SSR Personnel
At SSR® Personnel, we pride ourselves on being a leading employer in the security sector, offering competitive salaries and an attractive total earnings package that can reach up to £60,000. Our work culture fosters innovation and diversity, providing employees with ample opportunities for professional growth and development while working alongside a skilled team of engineers across the UK. With additional benefits such as healthcare, a company vehicle, and a supportive environment, we are committed to investing in our employees to help them achieve exceptional results.
