At a Glance
- Tasks: Lead and enhance security operations, ensuring top-notch service delivery and compliance.
- Company: Reputable security services provider with a focus on professional growth.
- Benefits: Opportunity for career advancement and influence in a dynamic environment.
- Other info: Join a team that values your expertise and commitment to excellence.
- Why this job: Make a real impact in a senior leadership role within a growing organisation.
- Qualifications: Proven experience in security operations and strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
We are pleased to be partnering with a leading and well-established security services provider to appoint an experienced Operations Manager – Security. This is a senior appointment offering the successful candidate the opportunity to provide strategic and operational leadership across a broad portfolio of security services, ensuring consistently high standards of service delivery, regulatory compliance and client satisfaction.
The role offers genuine scope to influence operational standards, enhance performance, and shape the future direction of a growing security operation encompassing control room operations, mobile patrols, manned guarding, keyholding and alarm response. This position will appeal to an accomplished security operations professional seeking their next career move within a progressive, professionally led organization.
Responsibilities
- Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance.
- Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standard.
- Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners.
- Review, enhance and embed company systems, processes, policies and procedures.
- Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement.
- Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions.
- Promote a culture of professionalism, continuous improvement and proactive risk management.
- Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required.
Qualifications & Requirements
- Demonstrable senior-level experience as an Operational Security Manager / Operations Manager capacity.
- Strong operational background across manned guarding, mobile response and control room environment.
- Proven leadership capability, with experience building, motivating and developing high-performing teams.
- A track record of implementing and improving operational frameworks, processes and governance.
- Sound understanding of contract management, service delivery models and SLAs.
- Highly organised with excellent planning and execution skills.
- A confident and credible communicator, able to engage effectively with clients, stakeholders and internal teams.
- Resilient, detail-oriented and comfortable operating within demanding, fast-paced operational environment.
Qualifications
- Valid and active SIA Licence (SG, DS or CP); CCTV licence advantage.
- Full UK manual driving licence.
- Strong working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984-1/3).
- Competent user of Microsoft Office (Outlook, Word, Excel) and familiar with workforce management / rostering systems.
- Flexible and professional approach to working patterns, including participation in out-of-hours duty management rosters.
- A commitment to continuous professional development and operational excellence.
This appointment offers the opportunity to step into a senior, visible leadership role within a reputable security services organisation, where your expertise will be valued and your contribution will have a tangible impact on service quality, operational performance and future growth.
Group Security Manager in London employer: SSR Personnel
At SSR® Personnel, we pride ourselves on being a leading employer in the security sector, offering competitive salaries and an attractive total earnings package that can reach up to £60,000. Our work culture fosters innovation and diversity, providing employees with ample opportunities for professional growth and development while working alongside a skilled team of engineers across the UK. With additional benefits such as healthcare, a company vehicle, and a supportive environment, we are committed to investing in our employees to help them achieve exceptional results.
StudySmarter Expert Advice🤫
We think this is how you could land Group Security Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to security services and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've built and motivated teams in past roles. Highlighting your ability to lead effectively will resonate well with employers looking for a Group Security Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of exciting opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Group Security Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Group Security Manager role. Highlight your operational leadership experience and any relevant qualifications, like your SIA Licence.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share examples of how you've improved operational standards or led teams in the past, and don’t forget to express your enthusiasm for joining our team!
Showcase Your Achievements:When detailing your work history, focus on quantifiable achievements. Did you enhance service delivery or improve compliance? Numbers speak volumes, so let us know how you made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SSR Personnel
✨Know Your Security Standards
Familiarise yourself with the key security standards mentioned in the job description, like SIA ACS and ISO 9001. Be ready to discuss how you've implemented these standards in your previous roles and how you can enhance operational frameworks.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing high-performing teams. Think about specific situations where you mentored team members or improved team performance, as this will resonate well with the interviewers.
✨Understand Contract Management
Brush up on your knowledge of contract management and service delivery models. Be prepared to discuss how you've managed third-party service providers and ensured quality assurance in your past roles.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since the role requires engaging with clients and stakeholders, demonstrate your communication skills by discussing how you've effectively managed relationships in previous positions.
