At a Glance
- Tasks: Lead and enhance security operations, ensuring top-notch service delivery and compliance.
- Company: Reputable security services provider with a focus on professional growth.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of security services.
- Other info: Join a culture of continuous improvement and professional development.
- Why this job: Make a real impact in a senior role within a dynamic and growing organisation.
- Qualifications: Proven experience in security operations and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
We are pleased to be partnering with a leading and well-established security services provider to appoint an experienced Operations Manager – Security. This is a senior appointment offering the successful candidate the opportunity to provide strategic and operational leadership across a broad portfolio of security services, ensuring consistently high standards of service delivery, regulatory compliance and client satisfaction. The role offers genuine scope to influence operational standards, enhance performance, and shape the future direction of a growing security operation encompassing control room operations, mobile patrols, manned guarding, keyholding and alarm response. This position will appeal to an accomplished security operations professional seeking their next career move within a progressive, professionally led organization.
Responsibilities
- Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance.
- Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standard.
- Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners.
- Review, enhance and embed company systems, processes, policies and procedures.
- Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement.
- Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions.
- Promote a culture of professionalism, continuous improvement and proactive risk management.
- Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required.
Qualifications & Requirements
- Demonstrable senior-level experience as an Operational Security Manager / Operations Manager capacity.
- Strong operational background across manned guarding, mobile response and control room environment.
- Proven leadership capability, with experience building, motivating and developing high-performing teams.
- A track record of implementing and improving operational frameworks, processes and governance.
- Sound understanding of contract management, service delivery models and SLAs.
- Highly organised with excellent planning and execution skills.
- A confident and credible communicator, able to engage effectively with clients, stakeholders and internal teams.
- Resilient, detail-oriented and comfortable operating within demanding, fast-paced operational environment.
Qualifications
- Valid and active SIA Licence (SG, DS or CP); CCTV licence advantage.
- Full UK manual driving licence.
- Strong working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984-1/3).
- Competent user of Microsoft Office (Outlook, Word, Excel) and familiar with workforce management / rostering systems.
- Flexible and professional approach to working patterns, including participation in out-of-hours duty management rosters.
- A commitment to continuous professional development and operational excellence.
This appointment offers the opportunity to step into a senior, visible leadership role within a reputable security services organisation, where your expertise will be valued and your contribution will have a tangible impact on service quality, operational performance and future growth.
Group Security Manager employer: SSR Personnel
Join a leading security services provider that prioritises professional growth and operational excellence. As a Group Security Manager, you will thrive in a dynamic work culture that values innovation and teamwork, while enjoying comprehensive benefits and opportunities for career advancement. This role not only allows you to influence the future of security operations but also offers a supportive environment where your leadership skills can shine.
StudySmarter Expert Advice🤫
We think this is how you could land Group Security Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their operational standards and be ready to discuss how your experience aligns with their needs. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing that Group Security Manager role. We want to see your application and help you take the next step in your career with us!
We think you need these skills to ace Group Security Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your senior-level experience in security operations and any relevant qualifications, like your SIA Licence.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Group Security Manager role. Share examples of how you've led teams and improved operational standards in previous positions.
Showcase Your Leadership Skills:In both your CV and cover letter, emphasise your leadership capabilities. We want to see how you've built and motivated high-performing teams in the past, so don’t hold back on those success stories!
Apply Through Our Website:For the best chance of success, make sure you apply through our website. It’s the easiest way for us to keep track of your application and ensures it gets to the right people quickly!
How to prepare for a job interview at SSR Personnel
✨Know Your Security Standards
Familiarise yourself with key security standards like SIA ACS, ISO 9001, and relevant British Standards. Be ready to discuss how your experience aligns with these standards and how you can maintain and improve them in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities. Think about times when you've built or motivated teams, and be ready to explain how you can lead operational management teams effectively in this new role.
✨Understand Contract Management
Brush up on your knowledge of contract management and service delivery models. Be prepared to discuss your experience with SLAs and how you’ve ensured compliance and quality assurance in previous roles.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've successfully managed operational incidents or challenges. Highlight your proactive risk management approach and how you can bring that to the table in this senior role.
