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For Companies At a Glance
- Tasks: Lead a £15m service business, driving sales and team management.
- Company: Join a top security systems integrator with a global presence.
- Benefits: Enjoy a negotiable salary up to £125k, car allowance, and pension scheme.
- Why this job: Be part of a dynamic team shaping the future of security services.
- Qualifications: Degree educated with proven leadership in technical service teams.
- Other info: This role is based in London/Southeast and is not sponsored.
The predicted salary is between 75000 - 125000 £ per year.
UK Service Director salary is negotiable up to £125k, long-term incentive plan 30%, generous car allowance and company pension scheme. Applicants need to be based in London/Southeast
- This is not a sponsored role*
The Company
We have been retained by a leading physical security systems integrator to recruit for this pivotal role, helping the organisation during its next phase of growth.
The Role
Strategic, client-facing leadership of a £15m UK-wide service business, responsible for the sales, delivery and growth of a market-leading service to end-users, including global tech companies, financial institutions, CNI and other enterprise systems stakeholders. Management of a team of 50 staff.
The Person
Degree educated (or equivalent) Candidates must demonstrate a successful track record of leading and growing a technical service team, developing both sales and operational delivery, with a deep understanding of pricing, margins and P&L management. The role calls for well-developed customer-facing skills, internal and external communication expertise and commercial acumen.
SSR® Personnel voted the leading security recruiting consultancy is the largest consultancy dedicated to the security, fire, health and safety sectors operating across 6 continents. We have a global presence with our offices in Brisbane, Dubai, London and Washington DC, supported by partners in Africa, Asia and Eastern Europe. SSR® have managed over 40,000 contract hires and permanent placements and works with clients that seek innovation, who passionately believe in diversity in their workforce and will invest in them to deliver exceptional results. For details of our opportunities and open vacancies visit our website
Director of Service Operations employer: SSR Personnel
Contact Detail:
SSR Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Service Operations
✨Tip Number 1
Network with professionals in the physical security industry. Attend relevant conferences or seminars where you can meet potential colleagues and leaders in the field. This will not only help you gain insights but also make valuable connections that could lead to job opportunities.
✨Tip Number 2
Research the company thoroughly. Understand their service offerings, client base, and recent projects. This knowledge will allow you to tailor your conversations and demonstrate your genuine interest in contributing to their growth.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven sales and operational success, as this role requires strong management skills.
✨Tip Number 4
Showcase your understanding of P&L management and pricing strategies during discussions. Being able to articulate your experience in these areas will highlight your commercial acumen, which is crucial for this position.
We think you need these skills to ace Director of Service Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading technical service teams and showcases your achievements in sales and operational delivery. Use specific metrics to demonstrate your success, such as revenue growth or team performance.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the requirements of the role. Emphasise your strategic leadership skills and customer-facing experience. Mention your understanding of pricing, margins, and P&L management, as these are crucial for the position.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed teams and driven growth in previous roles. Highlight any experience you have with global tech companies or financial institutions, as this will resonate with the company's client base.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a leadership role.
How to prepare for a job interview at SSR Personnel
✨Showcase Your Leadership Experience
As a Director of Service Operations, you'll need to demonstrate your ability to lead and grow a technical service team. Prepare specific examples of how you've successfully managed teams in the past, focusing on your strategic decision-making and leadership style.
✨Understand the Financials
Given the importance of P&L management in this role, brush up on your financial acumen. Be ready to discuss how you've previously handled pricing strategies, margins, and overall financial performance in your service operations.
✨Prepare for Client-Facing Scenarios
This position requires strong customer-facing skills. Think about times when you've successfully engaged with clients, resolved issues, or built relationships. Be prepared to share these experiences and how they contributed to business growth.
✨Research the Company and Industry
Familiarise yourself with the company’s services and its position within the physical security sector. Understanding their market and competitors will help you tailor your responses and show that you're genuinely interested in contributing to their growth.
