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For Companies At a Glance
- Tasks: Lead a £15m service business, driving sales and team management.
- Company: Join a top security systems integrator with a global presence.
- Benefits: Enjoy a negotiable salary up to £125k, car allowance, and pension scheme.
- Why this job: Be part of a dynamic team shaping the future of security services.
- Qualifications: Degree educated with proven leadership in technical service teams required.
- Other info: This role is based in London/Southeast and is not sponsored.
The predicted salary is between 75000 - 125000 £ per year.
UK Service Director salary is negotiable up to £125k, long-term incentive plan 30%, generous car allowance and company pension scheme. Applicants need to be based in London/Southeast
- This is not a sponsored role*
The Company
We have been retained by a leading physical security systems integrator to recruit for this pivotal role, helping the organisation during its next phase of growth.
The Role
Strategic, client-facing leadership of a £15m UK-wide service business, responsible for the sales, delivery and growth of a market-leading service to end-users, including global tech companies, financial institutions, CNI and other enterprise systems stakeholders. Management of a team of 50 staff.
The Person
Degree educated (or equivalent) Candidates must demonstrate a successful track record of leading and growing a technical service team, developing both sales and operational delivery, with a deep understanding of pricing, margins and P&L management. The role calls for well-developed customer-facing skills, internal and external communication expertise and commercial acumen.
SSR® Personnel voted the leading security recruiting consultancy is the largest consultancy dedicated to the security, fire, health and safety sectors operating across 6 continents. We have a global presence with our offices in Brisbane, Dubai, London and Washington DC, supported by partners in Africa, Asia and Eastern Europe. SSR® have managed over 40,000 contract hires and permanent placements and works with clients that seek innovation, who passionately believe in diversity in their workforce and will invest in them to deliver exceptional results. For details of our opportunities and open vacancies visit our website
Director of Service Operations employer: SSR Personnel
Contact Detail:
SSR Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Service Operations
✨Tip Number 1
Network with professionals in the security and service operations sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights or connections that could help you land this role.
✨Tip Number 2
Research the company thoroughly. Understand their services, client base, and recent developments. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the organisation.
✨Tip Number 3
Prepare to discuss your leadership style and past experiences in managing technical service teams. Be ready to provide specific examples of how you've driven growth and improved operational delivery in previous roles.
✨Tip Number 4
Showcase your commercial acumen by being prepared to discuss pricing strategies, margins, and P&L management. Highlight any relevant achievements that demonstrate your ability to manage these aspects effectively.
We think you need these skills to ace Director of Service Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading technical service teams and showcases your achievements in sales and operational delivery. Use specific metrics to demonstrate your success, such as revenue growth or team performance.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Director of Service Operations role. Emphasise your strategic leadership skills and customer-facing experience, and explain how you can contribute to the company's growth.
Highlight Relevant Experience: In your application, focus on your understanding of pricing, margins, and P&L management. Provide examples of how you've successfully managed these aspects in previous roles, particularly in a technical service environment.
Showcase Communication Skills: Demonstrate your internal and external communication expertise in your application. Mention any relevant experiences where you effectively communicated with clients or stakeholders, and how this has contributed to successful outcomes.
How to prepare for a job interview at SSR Personnel
✨Showcase Your Leadership Experience
As a Director of Service Operations, you'll need to demonstrate your ability to lead and grow a technical service team. Prepare specific examples of how you've successfully managed teams in the past, focusing on your strategic decision-making and leadership style.
✨Understand the Financials
Given the importance of P&L management in this role, brush up on your financial acumen. Be ready to discuss how you've previously handled pricing strategies, margins, and overall financial performance in your service operations.
✨Prepare for Client-Facing Scenarios
This position requires strong customer-facing skills. Think about challenging client interactions you've navigated successfully and be prepared to discuss your approach to building and maintaining relationships with key stakeholders.
✨Research the Company and Industry
Familiarise yourself with the company’s services and its position within the physical security sector. Understanding their market presence and competitors will help you articulate how you can contribute to their growth during the interview.
