At a Glance
- Tasks: Lead and enhance security operations, ensuring top-notch service delivery and compliance.
- Company: Reputable security services provider with a focus on professional growth.
- Benefits: Competitive salary, company car allowance, and opportunities for career advancement.
- Other info: Join a progressive team dedicated to continuous improvement and operational excellence.
- Why this job: Make a real impact in a senior role within a dynamic security environment.
- Qualifications: Experience in security operations management and strong leadership skills.
The predicted salary is between 40500 - 49500 £ per year.
Operations Manager – Security Up to £45,000 + Company Car / Allowance London & Southeast
We are pleased to be partnering with a leading and well-established security services provider to appoint an experienced Operations Manager – Security.
This is a senior appointment offering the successful candidate the opportunity to provide strategic and operational leadership across a broad portfolio of security services, ensuring consistently high standards of service delivery, regulatory compliance and client satisfaction.
The role offers genuine scope to influence operational standards, enhance performance, and shape the future direction of a growing security operation encompassing control room operations, mobile patrols, manned guarding, keyholding and alarm response.
This position will appeal to an accomplished security operations professional seeking their next career move within a progressive, professionally led organisation.
The Role
- Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance.
- Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standards.
- Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners.
- Review, enhance and embed company systems, processes, policies and procedures.
- Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement.
- Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions.
- Promote a culture of professionalism, continuous improvement and proactive risk management.
- Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required.
- The Person
- Demonstrable senior-level experience in an Operational Security Manager / Operations Manager capacity.
- Strong operational background across manned guarding, mobile response and control room environments.
- Proven leadership capability, with experience building, motivating and developing high-performing teams.
- A track record of implementing and improving operational frameworks, processes and governance.
- Sound understanding of contract management, service delivery models and SLAs.
- Highly organised with excellent planning and execution skills.
- A confident and credible communicator, able to engage effectively with clients, stakeholders and internal teams.
- Resilient, detail-oriented and comfortable operating within demanding, fast-paced operational environments.
Qualifications & Requirements
- Valid and active SIA Licence (SG, DS or CP); CCTV licence advantageous.
- Full UK manual driving licence.
- Strong working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984-1/3).
- Competent user of Microsoft Office (Outlook, Word, Excel) and familiar with workforce management / rostering systems.
- Flexible and professional approach to working patterns, including participation in out-of-hours duty management rotas.
- A commitment to continuous professional development and operational excellence.
This appointment offers the opportunity to step into a senior, visible leadership role within a reputable security services organisation, where your expertise will be valued and your contribution will have a tangible impact on service quality, operational performance and future growth.
#J-18808-Ljbffr
operations-manager-security in Woking employer: ssr-gm
As a leading security services provider, we pride ourselves on fostering a dynamic and supportive work environment that prioritises employee growth and development. Our operations manager role not only offers competitive remuneration and benefits, including a company car or allowance, but also the chance to lead a talented team in a progressive organisation committed to excellence and innovation in service delivery. Join us in London & Southeast, where your strategic insights will directly influence our operational standards and shape the future of our security services.
StudySmarter Expert Advice🤫
We think this is how you could land operations-manager-security in Woking
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like operations-manager-security. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like ssr-gm. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time operations-manager-security candidates.
✨Directly Apply to ssr-gm
Don’t forget to apply for the operations-manager-security role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining ssr-gm.
We think you need these skills to ace operations-manager-security in Woking
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at ssr-gm. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at ssr-gm.
How to prepare for a job interview at ssr-gm
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at ssr-gm.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at ssr-gm.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at ssr-gm.
