At a Glance
- Tasks: Provide expert engineering support for CCTV, intruder, and access control systems.
- Company: Join a leading security solutions provider with a focus on customer service.
- Benefits: Competitive pay, ongoing training, and opportunities for personal development.
- Why this job: Make a difference in security while developing your technical skills.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required.
- Other info: Dynamic role with travel and collaboration across various teams.
The predicted salary is between 28800 - 43200 £ per year.
Security Service Engineer The purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of variety of CCTV, Intruder, Access Control Systems and other security solutions. Including some installation & commissioning. The main challenges of the job are deadline pressures, demand for thoroughness, customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Travel between sites during the working day.Job Description: Skills, Qualifications and Competencies NVQ 3 in Electronic Security or equivalent proven experience Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge of CCTV systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE\’s (Unified Front End) if you are interested in the role or want more information please contact Reiss Gordon. (url removed) or call (phone number removed) / (phone number removed)
Security Service Engineer employer: SSR Contract & Technical
Contact Detail:
SSR Contract & Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Engineer
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meetups related to security systems. It's a great way to meet potential employers and show off your passion for the field.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with CCTV, access control, and other security systems. This can really set you apart when you're chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to fault finding and repairs. We want you to feel confident discussing your knowledge of digital electronics and network fundamentals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV, intruder systems, and access control. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security systems and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you’ve successfully diagnosed and fixed faults in security systems. We love seeing how you tackle challenges head-on, especially under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at SSR Contract & Technical
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, intruder systems, and access control. Be ready to discuss specific technologies you've worked with and how you've tackled faults in the past. This will show that you’re not just familiar with the systems but can also provide real-world solutions.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in previous positions. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation. This will highlight your ability to handle pressure and maintain professionalism.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss your approach to fault finding and repairs. Prepare a couple of scenarios where you successfully diagnosed and fixed issues, especially with PC/network-based systems. This will showcase your analytical skills and technical expertise, which are crucial for this role.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest developments in security technology, including fibre optic systems and network fundamentals. Mention any recent training or certifications you've completed. This shows that you're proactive about your professional development and committed to staying at the forefront of the industry.