Service & Small Works Manager

Service & Small Works Manager

Billingshurst Full-Time 40000 - 60000 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Manage service and small works projects, ensuring customer satisfaction and operational efficiency.
  • Company: Join an independent fire alarm systems installer based in beautiful West Sussex.
  • Benefits: Enjoy a competitive salary, bonuses, and a company car with additional perks.
  • Why this job: Be part of a dynamic team making a real impact in fire safety across the South of England.
  • Qualifications: Experience in the fire alarm industry is essential; strong technical and management skills required.
  • Other info: Office-based role; must live within commuting distance to Horsham.

The predicted salary is between 40000 - 60000 £ per year.

Our client is an independent fire alarm systems installer and service provider based in West Sussex are looking to recruit a Small Works & Service Manager to join their operation that covers the Sout of England including London, this is an office based role so candidates will need to live in commutable distance to the office which is located between Horsham and the South Coast. The successful applicant will support the Operations Manager in the delivery of service and small works, ensuring high standards of customer service, operational efficiency and commercial performance, as well as being responsible for coordinating a small team of engineers and sub-contractors to deliver planned and reactive maintenance and small works projects to the customers’ satisfaction. Candidates need to have experience working in the fire alarm industry in either a service managers role, or as a service supervisor, a strong technical background in fire alarm systems and excellent working knowledge of BS 5839 (ideally FIA or other certification), strong organization, communication and management skills, as well as being competent with IT, particularly MS 365. This interesting position comes with a basic salary of £50,000 (neg.) plus bonuses, car and package. An AAE of £55,000 is expected

Service & Small Works Manager employer: SSR Contract & Technical

Join a dynamic and independent fire alarm systems installer in West Sussex, where you will play a pivotal role in ensuring operational excellence and customer satisfaction. With a strong emphasis on employee development, our supportive work culture fosters growth opportunities and rewards hard work with competitive salaries, bonuses, and a comprehensive benefits package. Enjoy the unique advantage of working in a collaborative environment that values your expertise while serving clients across the South of England, including London.
S

Contact Detail:

SSR Contract & Technical Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service & Small Works Manager

✨Tip Number 1

Familiarise yourself with the latest fire alarm regulations and standards, particularly BS 5839. This knowledge will not only help you in interviews but also demonstrate your commitment to the industry.

✨Tip Number 2

Network with professionals in the fire alarm sector. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the role.

✨Tip Number 3

Prepare to discuss your experience managing teams and projects. Be ready to share specific examples of how you've ensured customer satisfaction and operational efficiency in previous roles.

✨Tip Number 4

Showcase your IT skills, especially with MS 365. Be prepared to discuss how you've used technology to improve processes or communication within your team.

We think you need these skills to ace Service & Small Works Manager

Fire Alarm Systems Knowledge
BS 5839 Compliance
Team Management
Customer Service Excellence
Operational Efficiency
Project Coordination
Technical Background in Fire Safety
Communication Skills
Organisational Skills
IT Proficiency (MS 365)
Problem-Solving Skills
Commercial Awareness
Experience in Service Management
Reactive Maintenance Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the fire alarm industry, particularly any roles as a service manager or supervisor. Emphasise your technical background and familiarity with BS 5839 standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your management skills and your ability to coordinate teams effectively. Mention specific examples of how you've ensured high standards of customer service and operational efficiency in previous roles.

Highlight Relevant Certifications: If you have any certifications such as FIA or others related to fire alarm systems, make sure to include these in your application. This will demonstrate your commitment to the industry and enhance your credibility.

Showcase IT Competence: Since the role requires proficiency in MS 365, mention any relevant experience you have with this software. Highlight how you've used technology to improve operations or manage teams in your previous positions.

How to prepare for a job interview at SSR Contract & Technical

✨Showcase Your Technical Knowledge

Make sure to brush up on your understanding of fire alarm systems and BS 5839 standards. Be prepared to discuss specific technical scenarios you've encountered in previous roles, as this will demonstrate your expertise and confidence in the field.

✨Highlight Your Management Skills

Since the role involves coordinating a team, be ready to share examples of how you've successfully managed teams or projects in the past. Discuss your approach to leadership and how you ensure high standards of customer service and operational efficiency.

✨Demonstrate Your Organisational Abilities

Prepare to talk about how you prioritise tasks and manage multiple projects simultaneously. Providing concrete examples of your organisational skills will help illustrate your capability to handle the demands of the role effectively.

✨Familiarise Yourself with the Company

Research the company’s values, mission, and recent projects. Showing that you understand their operations and culture will not only impress the interviewers but also help you tailor your responses to align with their expectations.

Land your dream job quicker with Premium

Your application goes to the top of the list
Personalised CV feedback that lands interviews
Support from real people with tickets
Apply for more jobs in less time with AI support
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>