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For Companies At a Glance
- Tasks: Lead a £15m service business, driving sales and team growth.
- Company: Join a market leader serving global tech and financial giants.
- Benefits: Enjoy an £8k car allowance, 30% MIP, pension, and 5 weeks holiday.
- Why this job: Be part of a dynamic team making an impact in enterprise systems.
- Qualifications: Degree educated with proven experience in leading technical service teams.
- Other info: Position based in London/South East, ideal for ambitious leaders.
The predicted salary is between 43200 - 72000 £ per year.
Strategic, client facing leadership of a £15m UK wide service business, responsible for the sales, delivery and growth of a market leading service to end-users including global tech companies, financial institutions, CNI and other enterprise systems stakeholders. Management of a team of 50 staff. Degree educated (or equivalent) Candidates must demonstrate a successful track record of leading and growing a technical service team, developing both sales and operational delivery, with a deep understanding of pricing, margins and P&L management. The role calls for well developed customer facing skills, internal and external communication expertise and commercial acumen. £8k car allowance, 30% MIP, Pension, 5 weeks holiday. London/South East
Service Director employer: SSR Contract & Technical
Contact Detail:
SSR Contract & Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Director
✨Tip Number 1
Network with professionals in the service industry, especially those who have experience in leading technical teams. Attend industry events or webinars to connect with potential colleagues and gain insights into the latest trends and challenges.
✨Tip Number 2
Research StudySmarter's current projects and initiatives. Understanding our goals and values will help you tailor your conversations during interviews and demonstrate how your experience aligns with our mission.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed P&L and driven growth in previous roles. Highlighting measurable outcomes will showcase your commercial acumen and leadership capabilities.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews with peers or mentors. Focus on articulating your customer-facing experiences and how you've built relationships with key stakeholders in past positions.
We think you need these skills to ace Service Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading technical service teams and your track record in sales and operational delivery. Use specific examples that demonstrate your understanding of pricing, margins, and P&L management.
Craft a Compelling Cover Letter: In your cover letter, emphasise your client-facing leadership skills and provide examples of how you've successfully managed teams in similar roles. Show your enthusiasm for the position and how your background aligns with the company's goals.
Highlight Relevant Achievements: When detailing your work history, focus on achievements that relate to the job description. Mention any significant growth you’ve driven in previous roles, particularly in service delivery and client satisfaction.
Prepare for Interviews: If selected for an interview, be ready to discuss your strategic approach to managing a service business. Prepare to answer questions about your experience with commercial acumen and how you handle internal and external communications.
How to prepare for a job interview at SSR Contract & Technical
✨Showcase Your Leadership Experience
As a Service Director, you'll need to demonstrate your ability to lead and grow a technical service team. Prepare specific examples of how you've successfully managed teams in the past, focusing on your leadership style and the outcomes achieved.
✨Understand the Financials
Since the role involves P&L management, brush up on your financial acumen. Be ready to discuss your experience with pricing strategies, margins, and how you've contributed to the financial success of previous projects or teams.
✨Demonstrate Client-Facing Skills
This position requires strong customer-facing skills. Think of instances where you've effectively communicated with clients, resolved issues, or built relationships that led to business growth. Highlight these experiences during your interview.
✨Prepare for Strategic Discussions
Given the strategic nature of the role, be prepared to discuss your vision for the service business. Consider how you would approach growth and delivery in a competitive market, and be ready to share your insights on industry trends.
