Assistant General Manager - Birmingham

Assistant General Manager – QSR – Birmingham New Street Station

If you\’re passionate about food and travel, you\’ve come to the right place. We are the global food travel experts, offering a variety of delicious options for travelers passing through Birmingham New Street Station.

As an Assistant General Manager, you\’ll be rewarded with a competitive salary of £32,000 per annum and enjoy benefits including:

• Colleague discount – up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply, not available at all brands)
• Help at Hand – access to digital GPs and 24/7 helpline for you and your family
• Wellbeing support through Retail Trust and family-friendly leave
• Support networks including Neurodiversity, LGBTQ+, and more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share Incentive Plan (SIP)

We are looking for an inspiring Assistant General Manager to join our new team at Popeyes. You will support your manager and team to deliver exceptional customer service and operational excellence.

• Be passionate, dedicated, and a strong support to the General Manager
• Maintain high standards of brand quality and safety for customers and staff
• Inspire the team to deliver outstanding service and build customer loyalty
• Mentor and train team members to develop and excel
• Proven experience and confidence in leading a team
• Set an example with excellent service skills
• Communicate effectively and clearly
• Be adaptable and resilient in any situation

SSP is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

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