The Company
With over 50 years’ experience in the travel market, we have a presence in 35 countries and more than 550 brands in our portfolio. We have the capability to deliver world-class food and beverage outlet programmes based on the highest levels of customer service, quality of food and environment.
Our Mission & Ambition
• To give our customers an experience that exceeds their expectations and that clients know cannot be matched.
• To be recognised as the leading Food & Beverage operator in travel locations worldwide
Our Values
• We are one team
• We are results focused
• We all make a difference
• We are bold
• We celebrate success
We have an in-depth understanding of our diverse customer base; our insights into food and beverage trends mean we have created an extensive range of brands and concepts that we can run in operationally demanding, high-volume travel locations.
The Role
SSP Group D&T department needs to recruit a second line technician to be involved in a Network Modernisation initiative that needs to be rolled out across our Retail units in the UK business, you will be part of a team that will need to proceed with an initial site survey and design the Network improvements to be implemented in the unit in coordination with our BSM team and working with a third party company that will execute the installation. The project has as an objective to improve the local area network stability and the communication resilience.
This position is a good opportunity for a junior engineer that wants to be part of a dynamic team, learn and practice with the latest Network technology seeing how to implement a project from the beginning, and also wants to grow into the organisation.
Main Duties and Responsibilities
- Deploy and install Network devices in UK business.
- Point of escalation for any tickets/queries from other teams/management relating to network infrastructure during the project execution.
- Point of contact for the Infrastructure engineers to escalate to regarding any problems they encounter.
- Third party company coordinator in relation with Infrastructure and communications.
- Assist the Operations Team Leader with any information required during ticket reviews with other country IT teams.
- Monitoring the compliance with the Standard regulation like PCI or GDPR.
- Drive SSP Group PLC’s procedure across the countries in coordination with the Regional IT Directors.
- Support the implementation of multiple new work streams including, but not limited to:
- Regional SIP IP-PBX
- SD-WAN Implementation
- Fortinet Firewall Management Solution
- Regional Wireless Solution
Skills and Knowledge
Essential:
- Ability to prioritise work that is sent in from multiple sources
- Have a cool, calm manner when dealing with stressful environments possibly involving multiple sources.
- Ability to produce clear concise documentation to assist the IT Support Knowledgebase
- Ability to quickly problem solve & assist other teams with problem solving any support tickets that are sent to your team.
- Highly motivated to deliver results and meet strict deadlines
- Must have excellent written and verbal communication skills
Desirable:
- Capacity to support change to business practices by working effectively with all levels of stakeholders in a high pressure environment.
- Capability to communicate highly complex concepts to non-technical staff
- Experience in the analysis of, planning for and migration of core production infrastructure and services between Data Centres is desirable
- SIP IpPBX knowledge
Equal Opportunities
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.
Network Engineer employer: Ssp Uk
SSP UK is an exceptional employer, offering a dynamic work environment where you can truly make an impact as an Area Manager. With a strong focus on employee development and a culture that values collaboration and innovation, you'll have the opportunity to grow your career while leading a passionate team in the vibrant food service sector across EM & Yorkshire. Enjoy competitive benefits and the unique advantage of working with well-known brands, all while being part of a company that prioritises safety and excellence.
