The Company
With over 50 years’ experience in the travel market, we have a presence in 36 countries and more than 550 brands in our portfolio. We have the capability to deliver world-class food and beverage outlet programmes based on the highest levels of customer service, quality of food and environment.
Our Mission & Ambition
• To give our customers an experience that exceeds their expectations and that clients know cannot be matched.
• To be recognised as the leading Food & Beverage operator in travel locations worldwide
Our Values are
• We are one team
• We are results focused
• We all make a difference
• We are bold
• We celebrate success
We have an in-depth understanding of our diverse customer base; our insights into food and beverage trends mean we have created an extensive range of brands and concepts that we can run in operationally demanding, high-volume travel locations.
The Role
The main purpose of the WFM Test Engineer is to support the WFM Testing & Transition Technical Lead with planning, organising and carrying out both manual and automated software testing of SSP’s new Workforce Management (WFM) solution.
Main Duties & Responsibilities
- Writing and executing test scripts
- Developing, running and analysing test scripts, using automated testing products
- Running manual test scripts
- Creation and ownership of test plans for System Test & System Integration Test
- Supporting business stakeholders in the creation & execution of User Acceptance Test scripts
- Defect management
- Reviewing documentation from business analysts, developers and document writers
- Problem analysis and solving
- Designing tests to mitigate risk
- Presenting findings to software development and business user teams
- Understanding of business processes
- Working with project delivery team, within project timelines
Skills and Knowledge
Essential:
- Excellent understanding of the software development lifecycle and where testing fits at each stage
- Experienced in the hospitality sector
- Experience of test design techniques, focusing on business-critical scenarios
- Experience of using automated testing tools
- Experience with defect management
- Strong customer focus and organisational skills
- Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders
Desirable:
- Experience of one or more market leading WFM systems e.g. UKG (Kronos), Blue Yonder (JDA), Zebra (Reflexis), Quinyx, Dayforce (Ceridian)
- Familiar with Tricentis automated testing products
- Experience in global project delivery
- Experience delivering solutions using waterfall, agile & hybrid methodologies
Equal Opportunities
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.
WFM Test Engineer in London employer: Ssp Uk
SSP UK is an exceptional employer, offering a dynamic work environment where you can truly make an impact as an Area Manager. With a strong focus on employee development and a culture that values collaboration and innovation, you'll have the opportunity to grow your career while leading a passionate team in the vibrant food service sector across EM & Yorkshire. Enjoy competitive benefits and the unique advantage of working with well-known brands, all while being part of a company that prioritises safety and excellence.
