The Company
With over 50 years’ experience in the travel market, we have a presence in 35 countries and more than 550 brands in our portfolio. We have the capability to deliver world-class food and beverage outlet programmes based on the highest levels of customer service, quality of food and environment.
Our Mission & Ambition
• To give our customers an experience that exceeds their expectations and that clients know cannot be matched.
• To be recognised as the leading Food & Beverage operator in travel locations worldwide
Our Values are
• We are one team
• We are results focused
• We all make a difference
• We are bold
• We celebrate success
We have an in-depth understanding of our diverse customer base; our insights into food and beverage trends mean we have created an extensive range of brands and concepts that we can run in operationally demanding, high-volume travel locations.
The Role
The main purpose of the WFM Integration Engineer is to support the WFM Data & Integration lead in designing, engineering, configuring, integrating, testing and deploying digital solutions to support the implementation of SSP’s new Workforce Management (WFM) system.
Main Duties, responsibilities
- Implement and maintain current and new APIs within the Customer Solutions Team
- Work closely with Customer Solutions Teams to test and use best practices in our implementations
- Help build, implement and test strategic implementations between enterprise systems
- Support and maintain effective operational running of IT systems by monitoring and correcting software defects
- Build, test, deploy and offer continued support to APIs on our strategic integration platform Mulesoft
- Maintain strong technical knowledge of engineering standards and processes
- Assess process and engineering practises and look to optimise across the development life cycle
- Work with project teams to support project specific developments using MuleSoft
- Perform other duties as required
- Build and support enterprise integration between WFM, SAP, Successfactors, Oracle Simphony, BI and other relevant systems
Skills and Knowledge
Essential:
- Experience in developing APIs – 1 year minimum, preferably using MuleSoft
- Proven experience in an integration analyst / engineer role – 3 years minimum.
- Experience with using continuous integration systems such as Jenkins and Azure DevOps
- Prove experience in using MUnits for integration and APIs
- Proficiency in implementing and delivering business requirements throughout the software development life cycle
- Experience in creating and supporting solutions deployed to business teams
- Experience in troubleshooting software issues and debugging distributed systems
- Experience of testing applications, manually or through automation technologies
- Proven experience in integration projects
- Experience supporting and performing defect resolution on IT Systems
- A 'can-do' attitude to challenges; energised by change and thriving in team-based work
- Excellent verbal, written, interpersonal, and customer facing skills and ability to establish good working relationships with a wide range of people
- A passion for solving problems and providing workable solutions
Desirable:
- Experience of one or more market leading WFM systems e.g. UKG (Kronos), Blue Yonder (JDA), Zebra (Reflexis), Quinyx, Dayforce (Ceridian)
- Experienced in the hospitality sector
- Experience of using Jira to manage project delivery
- Experience in training technical users of a system
- Knowledge of algorithms and data structures
- Experience in process and test automation
- Experience delivering solutions using waterfall, agile & hybrid methodologies
Equal Opportunities
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.
WFM Integration Engineer in London employer: Ssp Uk
SSP UK is an exceptional employer, offering a dynamic work environment where you can truly make an impact as an Area Manager. With a strong focus on employee development and a culture that values collaboration and innovation, you'll have the opportunity to grow your career while leading a passionate team in the vibrant food service sector across EM & Yorkshire. Enjoy competitive benefits and the unique advantage of working with well-known brands, all while being part of a company that prioritises safety and excellence.
