WFM Data & Integration Technical Lead in London

London Full-Time On-site

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The Company

With over 50 years’ experience in the travel market, we have a presence in 36 countries and more than 550 brands in our portfolio. We have the capability to deliver world-class food and beverage outlet programmes based on the highest levels of customer service, quality of food and environment.

Our Mission & Ambition
• To give our customers an experience that exceeds their expectations and that clients know cannot be matched.
• To be recognised as the leading Food & Beverage operator in travel locations worldwide

Our Values are
• We are one team
• We are results focused
• We all make a difference
• We are bold
• We celebrate success

We have an in-depth understanding of our diverse customer base; our insights into food and beverage trends mean we have created an extensive range of brands and concepts that we can run in operationally demanding, high-volume travel locations.

The Role

The role of the WFM Data & Integration Technical Lead is to oversee the definition, development & implementation of the data tooling and integration requirements pertaining to SSP’s new Workforce Management (WFM) solution.

Integration of new WFM platform into current solutions and future SSP strategic platforms
Implementation of data tooling to support migration and ongoing management of employee information
Support the implementation of global standards for employee data from a system and solution perspective that encompasses all elements of the WFM process
Support regional and country deployments, from “Fit to Global Common Design” workshops to identify localisation requirements through to cutover and going live
Working with local teams to ensure quality and cleanliness of data in the new system is maintained
Accountability for identifying technical solutions to data and process related issues of varying complexity
Accountable for ensuring new integrations utilise the most efficient & effective technology
Ensuring all new integrations are built & tested using SSP best practice

Skills and Knowledge

Skills/Knowledge Required

Essential:

Experience in developing APIs – 1 year minimum, preferably using MuleSoft
Proven experience in an integration analyst / engineer role – 3 years minimum.
Experience with using continuous integration systems such as Jenkins and Azure DevOps
Proven experience in using MUnits for integration and APIs
Proficiency in implementing and delivering business requirements throughout the software development life cycle
Experience in creating and supporting solutions deployed to business teams
Experience in troubleshooting software issues and debugging distributed systems
Excellent inter-personal skills with a can-do approach and the confidence to communicate with colleagues at all levels of the organisation hierarchy
Strong business analysis skills to identify and gather requirements
Analytical approach to assessing options and providing recommendations
High level of attention to detail with a meticulous attitude to their work to ensure accuracy.
Ability to act at pace
Collaborative and collegiate in approach
Strong influencing skills, tenacious and able to work independently
Proven experience as a team lead; demonstrable experience of mentoring and coaching team members, getting the best technical delivery out of the team
Experience and leadership in an agile delivery environment, including experience of agile programming practices – Scrum/Kanban/Test Driven Development/Pair Programming/Continuous Integration - demonstrating capability to become an agile and DevOps champion

Desirable:

Experience of one or more market leading WFM systems e.g. UKG (Kronos), Blue Yonder (JDA), Zebra (Reflexis), Quinyx, Dayforce (Ceridian)
Knowledge and experience of load testing, using tools such as Apache JMeter or Tricentis
Experienced in the hospitality sector
Knowledge and experience of Winshuttle software in relation to data load and validation
Experience of using Jira to manage project delivery

Equal Opportunities

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.