The Company
With over 50 years’ experience in the travel market, we have a presence in 35 countries and more than 550 brands in our portfolio. We have the capability to deliver world-class food and beverage outlet programmes based on the highest levels of customer service, quality of food and environment.
Our Mission & Ambition
• To give our customers an experience that exceeds their expectations and that clients know cannot be matched.
• To be recognised as the leading Food & Beverage operator in travel locations worldwide
Our Values
• We are one team
• We are results focused
• We all make a difference
• We are bold
• We celebrate success
We have an in-depth understanding of our diverse customer base; our insights into food and beverage trends mean we have created an extensive range of brands and concepts that we can run in operationally demanding, high-volume travel locations.
The Role
Working within IT, you'll be leading the Corporate Solutions engineering team. Mentoring and training the team members to create, deliver and support a quality-based approach to project tasks as required. Resulting in the delivery of high quality business solutions, including Finance, Inventory and Operational Cash Management, thereby helping SSP Customers and Colleagues to interact with SSP solutions in a fluent and consistent manner, including related integrations. To provide support of SSP Corporate Solutions to ensure efficient operational running, supportability and maintenance for the lifetime of the solutions.
- To lead all technical design, development, testing, continuous improvement, maintenance and support of the corporate solutions to support strategic insight and analytical focussed decision
- To lead a development, testing and support team of engineers to support and enhance existing solutions and to deliver new solutions.
- To work closely with business stakeholders and product owners to scope and estimate project activities, including the solutions delivery roadmap through to development, testing and signoff of delivered solutions.
- To utilise best practice methods in accordance with Agile & DevOps focused methodologies; recommending enhancements to existing systems and process to ensure continuous improvement across the solutions
- To prepare and maintain clear, concise, and comprehensive design, architecture and support documentation
- To develop and line manage the engineering team members to ensure the team is equipped to deliver the overall customer solutions and small change project outputs, have objectives and KPIs set and have regular 1:1s, half year and full year performance appraisals
- To manage and report on the team’s progress to plans and KPIs
- To be the point of escalation for and own all customer technology requests or operational support issues. This includes future problem prevention in addition to fixing the immediate issue with the support case
- Owning and managing deployments of new releases to the production environment
Skills and Knowledge
Essential
- 3 Years’ Experience as a Technical Lead or Senior Engineer
- Comprehensive knowledge of what is required at all stages of the Software Development Lifecycle
- Proven knowledge and experience working within an SAP landscape
- Proven knowledge and experience with MuleSoft and similar integration technologies
- Knowledge and experience in delivering software solutions in a retail environment
- To analyse, translate and capture functional and non-functional business requirements transforming them into system processes that can fulfil these requirements
- Experience in data integration including web services/APIs
- Experience with DevOps tooling, such as Azure DevOps or Jenkins
- Experience with version control software, such as Git
- Excellent communication and customer relationship-building skills
- Proactive management approach and consistent quality delivered, continuous improvement mindset
- Strong attention to detail with excellent analytical, problem solving and resolution skills
- Strong Business Analysis skills to identify and gather requirements, excellent written skills to ensure comprehensive solution documentation
- Good organisation, time management and planning skills to meet project priorities and deadlines
- Experience leading by example in developing and supporting end to end technical solutions.
- Proven experience as a team lead; demonstrable experience of mentoring and coaching team members, getting the best technical delivery out of the team
- Experience and leadership in an agile delivery environment
Desirable:
- Experience of Retail business
- Experience working within a 3rd line IT Support team
- Experience working with a project team & transitioning the new systems into a support team.
- Experience of agile programming practices – Scrum/Kanban/Test Driven Development/Pair Programming/Continuous Integration - demonstrating capability to become an agile and DevOps champion
Equal Opportunities
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.
Integration Lead employer: Ssp Uk
SSP UK is an exceptional employer, offering a dynamic work environment where you can truly make an impact as an Area Manager. With a strong focus on employee development and a culture that values collaboration and innovation, you'll have the opportunity to grow your career while leading a passionate team in the vibrant food service sector across EM & Yorkshire. Enjoy competitive benefits and the unique advantage of working with well-known brands, all while being part of a company that prioritises safety and excellence.
