The Company
With over 50 years’ experience in the travel market, we have a presence in 36 countries and more than 550 brands in our portfolio. We have the capability to deliver world-class food and beverage outlet programmes based on the highest levels of customer service, quality of food and environment.
Our Mission & Ambition
• To give our customers an experience that exceeds their expectations and that clients know cannot be matched.
• To be recognised as the leading Food & Beverage operator in travel locations worldwide
Our Values
• We are one team
• We are results focused
• We all make a difference
• We are bold
• We celebrate success
We have an in-depth understanding of our diverse customer base; our insights into food and beverage trends mean we have created an extensive range of brands and concepts that we can run in operationally demanding, high-volume travel locations.
The Role
To help with making SSP a more flexible and modern workplace. Implementing a standardised hardware and software solution throughout the organisation. Testing these new solutions before they are rolled out to the business. Working close with Vendors and 3rdparties to introduce new products. Capable of deploying, configuring and administering Microsoft Teams to optimise SSP’s collaboration strategy. Migration of data and file storage to a Microsoft Cloud solution.
Deploy, maintain and support other regions on the Phone solution base on an integration with Microsoft Teams and VoIP system.
Main Duties and Responsibilities
- Determine an iterative approach to migrate users to Microsoft Office 365.
- Use Windows 10 & Windows 11 administrator tools such as Intune, Auto-Pilot, MDM, MDT, WDS, and ADK.
- Configure remote management and remote desktop access.
- Moving to a Modern Desktop with Windows 11 and Office 365.
- Manage Windows security with UAC, Windows Defender Firewall, Antivirus, and encryption
- Deploy and recover Windows 10 & Windows 11.
- Working with the team to implement Power Automate tools across the organization.
- Own the new imaging process for any new hardware (user facing only) making sure all images are kept & are updated when required.
- Work with Kaseya making sure the software catalogues are kept up to date & in accordance with SSP’s requirements.
- Involvement with Vendors and 3rdParty suppliers for new equipment and updating the EUC Catalogue.
- Implement and Configure User Data Storage solutions using OneDrive, SharePoint and Teams.
- Work with the 3rdLine Support & Infrastructure teams in automating tasks currently manually completed by your team where possible.
- Assist with & follow the Group IT CAB Process.
- Technical point of contact over the business Phone solution for the End User Employees around the world.
Skills and Knowledge
Essential:
- Experience with rolling out Office 365 and Teams to a group of users
- Configured a centralised OS Deployment Tool. (SCCM, WDS, MDT, Autopilot)
- A good understanding of OneDrive for Business and SharePoint
- Experience in using an MDM solution.
- MS Certification: MS-900; MD-100; MD-101; MS365-500; MS365-700
- A very good understanding of Azure Active Directory
- Understanding of old OS Systems including Windows XP and Windows 7
- Previous knowledge on VoIP solutions
Desirable:
- Microsoft 365 Teamwork Administrator Associate (MS 365-100).
- Experience in desktop management systems like SCCM or Kaseya
- Involved with cloud solutions for Printing and File storage.
- Experience working in a high-pressure environment.
- Has hands on experience with using and configuring SharePoint
- Experience with a large user migration to Office 365 and Teams
- Has a great knowledge of Exchange and Messaging system
- Establish a data governance strategy for Teams
Equal Opportunities
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.
End User Computer Engineer employer: Ssp Uk
SSP UK is an exceptional employer, offering a dynamic work environment where you can truly make an impact as an Area Manager. With a strong focus on employee development and a culture that values collaboration and innovation, you'll have the opportunity to grow your career while leading a passionate team in the vibrant food service sector across EM & Yorkshire. Enjoy competitive benefits and the unique advantage of working with well-known brands, all while being part of a company that prioritises safety and excellence.
