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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment and ensure exceptional customer experiences.
- Company: Join M&S, a beloved UK brand at London Heathrow Airport.
- Benefits: Earn £14.75 per hour, plus extra for night shifts, with flexible hours.
- Why this job: Combine your passion for food and travel while making a real impact.
- Qualifications: Must have 1 year of supervisory experience and be 18+ to serve alcohol.
- Other info: Full-time role with opportunities for growth in a vibrant setting.
The predicted salary is between 13 - 16 £ per hour.
Previous experience in a similar role is essential.
Pay Rate: £14.75 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £16.25 per hour.
Responsibilities:
- You will have at least 1 year of experience working as a supervisor/manager in a similar high-volume hospitality or retail role.
- Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
Position Details:
- Full-time position, 30+ hours per week worked flexibly weekdays, weekends, and bank holidays, 5 days out of 7.
About The Role:
If you are passionate about food and travel, you’ve come to the right place. We are the global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. Discover a career with M&S, where quality and excellence meet. Join us in upholding the standards of one of the UK's most beloved brands and contribute to the success of M&S. As part of our team, you’ll play a pivotal role in delivering exceptional customer experiences.
Duty Manager in West Drayton employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in West Drayton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality or retail sectors. A personal recommendation can make all the difference when you're aiming for that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching M&S and their values. Show us that you’re not just passionate about food and travel, but that you understand what makes M&S special. Tailor your answers to reflect how you can contribute to their success.
✨Tip Number 3
Practice common interview questions related to management and customer service. We want to see how you handle high-pressure situations, so think of examples from your past experience that showcase your skills as a supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining the M&S team at Heathrow Airport.
We think you need these skills to ace Duty Manager in West Drayton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in a similar role. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about food and travel, and how your experience makes you the perfect fit for the Duty Manager role. Keep it engaging and personal!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what really matters—your relevant experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Make sure you brush up on your knowledge of M&S and its offerings. Familiarise yourself with their food and drink options, as well as their brand values. This will show that you're genuinely interested in the role and the company.
✨Highlight Relevant Experience
Since previous experience in a similar role is essential, be ready to discuss your past supervisory or managerial roles in high-volume hospitality or retail settings. Prepare specific examples of how you've handled challenges and improved customer experiences.
✨Showcase Your Passion
Express your enthusiasm for food and travel during the interview. Share any personal experiences that relate to the role, such as favourite meals or travel stories. This can help you connect with the interviewer and demonstrate your fit for the company culture.
✨Prepare for Flexibility Questions
Given the flexible working hours, be prepared to discuss your availability. Think about how you can manage your schedule to meet the demands of the role, especially during weekends and bank holidays. Showing that you're adaptable will work in your favour.
