At a Glance
- Tasks: Join our team to deliver exceptional customer service and maintain a welcoming environment.
- Company: We're global food travel experts, serving delicious options for travellers everywhere.
- Benefits: Enjoy flexible scheduling, discounts on meals, and health support for a balanced lifestyle.
- Other info: Opportunities for training, development, and a diverse, inclusive workplace await you!
- Why this job: Face exciting challenges daily in a fast-paced environment with a culture of teamwork and innovation.
- Qualifications: Must be 18+ for certain tasks; references and a Criminal Record Check required.
Pay Rate: £12.21 per hour + an incentive of £1.20 per hour for hours worked between midnight and 6 am, totaling £13.41 per hour.
Shift Pattern: Full Time (40 hours), scheduled 5 days out of 7, between 04:00 and 22:00, with flexibility across weekdays, weekends, Bank, and Public Holidays.
Responsibilities and Requirements
- Provide references for the last 5 years and undergo a Criminal Record Check in accordance with Airport Security Regulations.
- Applicants must be 18 years or older to perform certain tasks, work specific shifts, and handle and serve alcohol.
About Us
If you’re passionate about food and travel, join us. We are the global food travel experts, offering the best food and drink options for travelers by air, train, or passing by.
Join Our Team
Become a valued Team Member and face exciting challenges daily in a fast-paced environment. Deliver exceptional customer service and contribute to a culture of innovation and teamwork.
Benefits
- Staff Parking during shifts
- 75% discount on meals during shifts
- Up to 50% Employee Discount, including 20% on alcoholic beverages across SSP brands in the UK
- Friends and Family Discount: 20% across select units (T&Cs apply)
- Various support apps for shopping discounts, health, and wellbeing
- Flexible scheduling to promote work-life balance
- Training and development programs, including apprenticeships and management pathways
- Health and wellbeing support, including family-friendly leave
- Inclusive culture with diversity networks
- Financial benefits like pension, life assurance, share schemes, and Cycle to Work
Role Expectations
- Engage with customers to deliver outstanding service
- Maintain a clean, safe, and welcoming environment
- Collaborate effectively with team members to ensure operational efficiency
- Represent SSP values consistently
Interested in joining us? Apply now and start an exciting journey as a Team Member!
SSP is an equal-opportunity employer committed to diversity and inclusion across all roles.
Team Member - Burger King AS employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Burger King AS
✨Tip Number 1
Familiarise yourself with the company culture and values of SSP. Understanding their commitment to diversity and inclusion can help you align your responses during interviews, showcasing how you can contribute to their inclusive environment.
✨Tip Number 2
Prepare to discuss your customer service experience in detail. Since the role involves engaging with customers, think of specific examples where you've delivered exceptional service or resolved issues effectively.
✨Tip Number 3
Be ready to demonstrate your flexibility regarding shift patterns. Given the varied hours, showing that you can adapt to different schedules will make you a more attractive candidate for the team.
✨Tip Number 4
Research common interview questions for fast-paced food service roles. Practising your answers can help you feel more confident and articulate during the interview process, making a positive impression on the hiring team.
We think you need these skills to ace Team Member - Burger King AS
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience in customer service and teamwork, as these are crucial for a Team Member position.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise any previous roles in fast-paced environments or customer service, and make sure to include your availability for flexible shifts.
Prepare References: Since the role requires references from the last 5 years, reach out to former employers or colleagues who can vouch for your work ethic and reliability. Ensure they are aware they may be contacted.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and travel, and your enthusiasm for joining the team. Mention how you can contribute to the company’s culture of innovation and teamwork.
How to prepare for a job interview at SSP UK & Ireland
✨Know the Company
Familiarise yourself with SSP and their values. Understand their commitment to food and travel, and be ready to discuss how you can contribute to their mission of delivering exceptional customer service.
✨Highlight Relevant Experience
Prepare to talk about any previous roles in customer service or fast-paced environments. Share specific examples of how you've handled challenges or provided excellent service, as this will resonate well with the interviewers.
✨Demonstrate Flexibility
Since the role requires flexibility across various shifts, be prepared to discuss your availability. Show that you're willing to work weekends, holidays, and late-night shifts if necessary.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.