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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy £12.40 per hour, plus extra pay for night shifts, discounts, and free parking.
- Other info: Flexible hours across weekdays, weekends, and holidays; award-winning training provided.
- Why this job: Be part of a dynamic team in a buzzing environment at Glasgow Airport.
- Qualifications: Must be 18+, with references and a Criminal Record Check required.
Team Member – Bird & Signet Glasgow Airport
Pay Rate: Rate of pay is £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Hours of operation: 3am to 00am. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
About The Role
TEAM MEMBER – BIRD & SIGNET GLASGOW AIRPORT
Pay Rate: Rate of pay is £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Hours of operation: 3am to 00am. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
About You
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
About The Team Member Role
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
As a Team Member We Will Offer You
- Discounted Meal and free Parkingwhile on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member - Bird & Signet GLA employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Bird & Signet GLA
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service standards can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Be prepared to discuss your flexibility in working hours, especially since the role requires shifts that include early mornings and weekends. Highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by sharing specific examples of how you've positively impacted customers in previous roles. This will demonstrate your passion for creating feel-good moments.
✨Tip Number 4
Research the hospitality industry trends, particularly in airport settings. Being knowledgeable about current challenges and innovations can help you engage in meaningful conversations during interviews.
We think you need these skills to ace Team Member - Bird & Signet GLA
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description, such as 'customer experience' and 'collaborate with colleagues', to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in a fast-paced environment like Glasgow Airport. Mention specific examples of how you've created positive experiences for customers in the past.
Highlight Flexibility: Since the role requires flexible working hours, emphasise your availability to work during the specified hours, including weekends and public holidays. This shows your commitment and readiness to meet the job's demands.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your excitement about the role and how you enjoy creating positive experiences for customers.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to share examples of how you've worked effectively in a team before, highlighting your ability to support colleagues and contribute to a smooth operation.
✨Highlight Flexibility
The job requires working flexible hours, including weekends and holidays. Be ready to discuss your availability and willingness to adapt to the needs of the business.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific examples where you've gone above and beyond to ensure customer satisfaction.