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For Companies At a Glance
- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality company serving top brands like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training opportunities.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to perform certain tasks; enthusiasm and kindness are essential.
- Other info: Flexible part-time roles available with hours from 5:30am to 10:30pm.
Overview
TEAM MEMBER – READING STATION, UPPER CRUST
Pay Rate: 12.21 per hour.
We have Part Time (8hrs) roles available.
Hours of operation are: 5:30 am to 10:00 pm. Working flexibly across weekdays, weekends, bank and public holidays. You must be available to work weekends.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
About You
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About The Team Member Role
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
As a Team Member We Will Offer You
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a phone call or an informal chat, let your passion for customer service shine through. This role is all about creating feel-good moments, so express how you can contribute to that energy!
✨Tip Number 2
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Mentioning specific products or experiences related to these brands can demonstrate your interest and knowledge, making you stand out as a candidate who is genuinely excited about the role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across weekdays, weekends, and holidays, showing that you're open to various schedules can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in customer-facing roles, even if they are not directly in hospitality. Sharing stories of how you've positively impacted customers' experiences can help illustrate your suitability for the Team Member position.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP UK & Ireland is looking for in a Team Member. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or hospitality roles. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your ability to create positive experiences for customers. Mention specific examples of how you've contributed to team success in previous jobs.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your enthusiasm for the role and the company during the interview. Share examples of how you've created positive experiences for customers in the past.
✨Demonstrate Team Spirit
Collaboration is essential in this role. Be prepared to discuss how you work well with others and contribute to a team environment. Highlight any previous experiences where teamwork led to success.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific examples from your past experiences that showcase your ability to engage with customers and resolve issues effectively.
✨Understand the Company Culture
Familiarise yourself with SSP's values and the brands they work with. Showing that you understand their mission and culture will demonstrate your genuine interest in becoming part of their team.
