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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality company serving top brands like Starbucks and Burger King.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training programs.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible part-time roles available, with pay rates up to £14.10 per hour.
TEAM MEMBER – BRISTOL PARKWAY STATION, UPPER CRUST
Pay Rate: 12.90 per hour.
We have Part Time (8hrs) roles available.
Hours of operation: Weekdays 5:00 am to 9:00 pm / Saturday 6:00 am – 9:00 pm / Sunday 8:00 am – 9:00 pm. Working flexibly across weekdays, weekends, bank and public holidays. You must be able to work weekends.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel‑good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
About You
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About The Team Member Role
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
As a Team Member We Will Offer You
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a phone call or an informal chat, expressing genuine excitement about working with brands like Starbucks and Burger King can set you apart.
✨Tip Number 2
Familiarise yourself with the specific brands SSP works with. Knowing their values and what they offer can help you engage more effectively with potential interviewers and demonstrate your commitment to providing excellent customer service.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across various times, showing that you're open to working early mornings, weekends, and holidays can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in customer service or teamwork. Even if it's informal, sharing stories about how you've positively impacted someone's day can resonate well with the hiring team and showcase your suitability for the role.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP UK & Ireland is looking for in a Team Member. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the Team Member role. Emphasise any previous customer service roles or teamwork experiences that showcase your ability to engage with customers positively.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the hospitality industry and your desire to create feel-good moments for customers. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality sector.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your excitement about the role and how you enjoy creating positive experiences for customers.
✨Demonstrate Team Spirit
Collaboration is essential in this role. Be prepared to share examples of how you've worked well with others in previous jobs or projects, highlighting your ability to contribute to a team environment.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific examples where you went above and beyond to ensure a great experience for a customer.
✨Understand the Brand
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Showing that you understand their values and what they offer can set you apart from other candidates.
