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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality brand serving happy customers across the UK & Ireland.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training opportunities.
- Why this job: Be part of a dynamic team and make someone's day better!
- Qualifications: Must be 18+ with a passion for customer service and teamwork.
- Other info: Flexible hours available, perfect for students looking to earn while they learn.
The predicted salary is between 10 - 15 £ per hour.
Pay Rate: 12.21 per hour. We have Part Time (12hrs) roles available. Hours of operation are 8:00 am to 7:30 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
As a Team Member, you will believe in the power of people and that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About the Team Member Role:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
Benefits:
- Discounted meal while on shifts.
- Employee discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Millie's Cookies and SSP. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Show your enthusiasm! When you’re chatting with the team, let your passion for customer service shine through. Share examples of how you've made someone's day better in previous roles or experiences.
✨Tip Number 3
Be flexible and open-minded! Since the role involves working various shifts, highlight your willingness to adapt. This shows you're ready to jump into the buzz whenever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Millie's Cookies!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about creating feel-good moments for our customers. A sprinkle of positivity can go a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our buzzing environment at Millie’s Cookies!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We value diversity and want to know the real you! Share your unique qualities that make you a great fit for our team.
Apply Through Our Website: Ready to jump in? Make sure to apply through our website for the best chance of joining our team. It’s super easy, and we can’t wait to see your application!
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
When you walk into the interview, let your passion for hospitality shine through. Smile, make eye contact, and express your excitement about the role. Remember, they want someone who can create feel-good moments for customers, so show them you’re ready to bring that energy!
✨Know the Brand
Do a bit of homework on Millie's Cookies and SSP. Familiarise yourself with their values, menu items, and what sets them apart in the hospitality industry. This will not only impress your interviewers but also help you answer questions more confidently.
✨Prepare for Customer Scenarios
Think about how you would handle different customer situations. Be ready to share examples of how you've provided excellent service in the past or how you'd deal with a difficult customer. This shows you understand the importance of customer experience in this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
