At a Glance
- Tasks: Engage with customers and create feel-good moments in a vibrant hospitality environment.
- Company: Join SSP UK & Ireland, working with top brands like M&S and Starbucks.
- Benefits: Earn £12.90 per hour plus tips, discounts, and health support.
- Other info: Flexible hours available, with full-time roles and award-winning training.
- Why this job: Be part of an energetic team and make someone's day better every shift.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
Team Member - Stansted Airport, Bottega
Pay Rate: £13.35 per hour. Additional £1.20 per hour for hours worked between midnight and 6am, bringing your overall rate to £14.55 per hour.
Hours of operation are 4am to 10pm - working flexibly across weekdays, weekends, bank and public holidays.
We offer a competitive additional service charge.
There is no contractual entitlement to a distribution of tips within your role.
About the Role
Join our team at SSP as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion - and leave work knowing you've made someone's day better.
About You
- Believe in the power of people and that today is going to be a good day.
- Passionate and kind, ensuring guests leave having had the best of times.
- Provide at least 5 years of employment references and pass a Criminal Record Check.
- Are 18 years of age or older, capable of performing certain tasks, and able to serve alcohol.
Team Member Role Responsibilities
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
We Will Offer You
- Discounted meals and free parking while on shifts.
- Employee discounts.
- Friends and Family discount app.
- Award-winning training, apprenticeships and development programs.
- Health and wellbeing support.
Equal Opportunity Statement
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member in Stansted Mountfitchet employer: SSP UK & Ireland
SSP UK & Ireland is an exceptional employer, offering a vibrant work culture at Stansted Airport where you can thrive in the fast-paced hospitality environment. With competitive pay rates, including additional incentives for night shifts, and a range of employee benefits such as discounted meals, free parking, and award-winning training programmes, we are dedicated to fostering your growth and ensuring you feel valued as part of our team. Join us to create memorable experiences for our customers while enjoying the support and camaraderie of a diverse workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Stansted Mountfitchet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSP and their brands like M&S and Starbucks. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! Since the Team Member role is all about creating feel-good moments, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the hospitality vibe. It shows you’re serious about joining the team and ready to step into the buzz!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for in a Team Member.
We think you need these skills to ace Team Member in Stansted Mountfitchet
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role and ready to create feel-good moments for our customers.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our vibrant team at SSP!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick to do!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Company
Before your interview, take some time to research SSP and its brands like M&S and Starbucks. Understanding their values and what they stand for will help you connect your answers to their mission during the interview.
✨Show Your Enthusiasm
As a Team Member, your positivity is key! Be sure to express your passion for hospitality and how you enjoy making customers' days better. Share specific examples of when you've gone above and beyond for a customer in the past.
✨Prepare for Teamwork Questions
Since collaboration is crucial in this role, think about times you've worked well in a team. Prepare to discuss how you handle challenges with colleagues and ensure smooth operations, as this will demonstrate your ability to fit into their dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
