At a Glance
- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant team serving top brands like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of the buzz and make a real impact on customer experiences.
- Qualifications: Must be 18+ and passionate about providing excellent service.
TEAM MEMBER – CREWE STATION, UPPER CRUST
Pay Rates: £12.71 per hour
We have Part Time (16hrs) roles available.
Hours of operation are 6am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
About You
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About The Team Member Role
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
As a Team Member We Will Offer You
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Equal Opportunity Statement
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member in Crewe employer: SSP UK & Ireland
At SSP, we pride ourselves on being an excellent employer, offering a vibrant work culture where every Team Member at Crewe Station can thrive. With competitive pay rates, flexible working hours, and a commitment to employee growth through award-winning training and development programmes, we ensure that our team feels valued and supported. Enjoy discounted meals, employee discounts, and the opportunity to create memorable experiences for our customers in a dynamic environment that celebrates diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSP and their brands like M&S and Starbucks. This will help you show genuine interest and enthusiasm during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will highlight your passion for creating feel-good moments.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart and presentable shows that you care about the opportunity. Plus, it sets a positive tone for your meeting.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Team Member in Crewe
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you’re excited about creating feel-good moments for our customers!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our vibrant team at Crewe Station.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We value kindness and positivity, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:For the best chance of joining us, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board to be part of the buzz!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Company
Before your interview, take some time to research SSP and their brands like M&S, Starbucks, and Burger King. Understanding their values and what they stand for will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Team Member, you'll need to create feel-good moments for customers. During the interview, let your passion shine through! Share examples of how you've positively impacted customer experiences in the past, and don’t forget to smile – it’s contagious!
✨Prepare for Teamwork Questions
Collaboration is key in this role, so be ready to discuss how you work with others. Think of specific instances where you’ve successfully worked as part of a team, resolved conflicts, or helped a colleague. This will demonstrate your ability to contribute to a smooth operation.
✨Ask Thoughtful Questions
At the end of the interview, when they ask if you have any questions, make sure to have a few up your sleeve. Ask about the team culture, training opportunities, or how they celebrate successes. This shows that you’re not just interested in the job, but also in being a part of their community.