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For Companies At a Glance
- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality company serving top brands like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible part-time roles available in Cardiff Central.
Overview
TEAM MEMBER – CARDIFF AIRPORT, GREGGS.
£13.60 per hour.
We have Part Time (20 hour) roles available. Working flexibly across weekdays, weekends, bank and public holidays. Shift Times: 3pm to 12am.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
About SSP
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Responsibilities
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
About You
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
As a Team Member We Will Offer You
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service expectations can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your flexibility in working hours. Since the role requires shifts from early morning to late evening, emphasising your willingness to work varied hours can make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Highlighting specific examples of how you've created positive experiences for customers will resonate well with the hiring team.
✨Tip Number 4
Engage with current employees or read reviews about working at SSP. This can give you insights into the company culture and help you align your answers with what they value in a Team Member.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member role. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your ability to create positive experiences for customers. Mention any previous experience in similar environments and your flexibility with working hours.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your excitement about the role and how you enjoy creating positive experiences for customers.
✨Demonstrate Team Spirit
Collaboration is essential in this role. Be prepared to share examples of how you've worked well with others in previous jobs or projects, highlighting your ability to contribute to a team environment.
✨Understand the Brand
Familiarise yourself with SSP's brands like M&S, Starbucks, and Burger King. Showing that you know their values and what they stand for can impress your interviewers and demonstrate your commitment to the role.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would engage with customers and ensure they leave happy, as this is a core part of the Team Member role.
