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- Tasks: Lead a team to deliver outstanding customer service and maintain operational efficiency.
- Company: Join a leading hospitality firm with a focus on inclusivity.
- Benefits: Enjoy competitive pay, staff perks, and a supportive workplace culture.
- Why this job: Make a difference in a high-energy environment while developing your leadership skills.
- Qualifications: Must have at least one year of supervisory experience in retail or hospitality.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality firm in Sutton is seeking a Duty Manager for M&S at Sutton Station. This role requires at least one year of supervisory experience in a high-volume hospitality or retail setting.
As a Duty Manager, you'll lead a team to provide exceptional customer service, ensure cleanliness, and maintain operational efficiency.
In addition to a competitive pay rate, the position offers various staff benefits and an inclusive workplace culture.
Duty Manager — High-Volume Retail & Hospitality Lead in Sutton employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — High-Volume Retail & Hospitality Lead in Sutton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and retail sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or insights into the company culture at M&S.
✨Tip Number 2
Prepare for the interview by researching common questions for Duty Managers. We suggest practising your responses with a friend or in front of the mirror. Show them you’re ready to lead a team and provide top-notch customer service!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. We recommend wearing smart-casual attire that reflects your professionalism while still being comfortable enough to show off your personality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager — High-Volume Retail & Hospitality Lead in Sutton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in high-volume settings. We want to see how you've led teams and handled busy environments, so don’t hold back!
Customer Service is Key: Since this role is all about exceptional customer service, share specific examples of how you've gone above and beyond for customers in your previous roles. We love a good story!
Keep it Clean and Organised: Mention any experience you have with maintaining cleanliness and operational efficiency. We appreciate candidates who understand the importance of a tidy workspace and smooth operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Make sure you understand the ins and outs of high-volume retail and hospitality. Brush up on your supervisory experience and be ready to share specific examples of how you've led a team in a busy environment.
✨Showcase Your Customer Service Skills
Prepare to discuss how you’ve provided exceptional customer service in the past. Think of scenarios where you turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Demonstrate Team Leadership
Be ready to talk about your leadership style. Share how you motivate your team, handle conflicts, and ensure everyone is working towards the same goal. This is crucial for a Duty Manager role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture and operational challenges they face. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
