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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join M&S Simply Food, a leader in the hospitality industry with diverse brands.
- Benefits: Enjoy up to 75% discount on shift, flexible working, and management bonuses.
- Why this job: Make a real impact by developing your team and enhancing customer experiences.
- Qualifications: Experience in leadership and a passion for customer service are essential.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 32000 - 35000 £ per year.
About The Role
We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Compensation
Competitive salary ranging from £32,000 to £35,000.
Benefits
- Up to 75% discount on shift
- Colleague discount - up to 50%
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Friends & Family discount 20% (T&C apply, not all brands included)
- Wellbeing support through Retail Trust and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
Key Responsibilities
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your team’s knowledge to deliver and sustain business Change Plans and resource‑planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root‑cause issues, with sustainable solutions and continual reviews.
- Ensure the units are in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP is proud to be an equal opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Sales and Business Development
Industry: Hospitality
Location: Sutton, England, United Kingdom
Store Manager - M&S Sutton in Sutton Coldfield employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - M&S Sutton in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at M&S Sutton on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research M&S’s values and recent news. Show us you’re passionate about the brand and ready to lead a team that shares that enthusiasm.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common questions for store managers and get comfortable talking about your leadership style and how you drive sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Store Manager - M&S Sutton in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role at M&S Sutton. Highlight your experience in managing teams, driving sales, and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our values. Be sure to mention your leadership style and how you plan to coach your team to success.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven sales or improved team performance in previous roles. We love seeing concrete results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll get all the latest updates on your application status. Let’s get you on board!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Products
Familiarise yourself with the brands and products that M&S Simply Food offers. Being able to discuss specific items, like Upper Crust or Millie’s Cookies, shows your enthusiasm and knowledge about the role. This will impress the interviewers and demonstrate your commitment to the brand.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your coaching techniques and how you’ve developed others' skills. This is crucial for a Store Manager role, so be ready to highlight your experience in motivating and training staff.
✨Understand Sales Strategies
Brush up on sales techniques and strategies that drive trade activity. Be prepared to discuss how you would use your expertise to grow sales and maximise profit in the store. Showing that you can think strategically about business growth will set you apart.
✨Prioritise Safety and Compliance
Be ready to talk about how you ensure safety and compliance in a retail environment. Share any experiences where you’ve implemented security measures or trained staff on safety protocols. This is vital for maintaining a safe workplace and will resonate well with the interviewers.