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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding customer service and maintain operational efficiency.
- Company: A top hospitality firm with a focus on inclusivity and teamwork.
- Benefits: Competitive pay, staff perks, and a supportive workplace culture.
- Why this job: Join a dynamic environment where you can make a real difference in customer experiences.
- Qualifications: At least one year of supervisory experience in high-volume retail or hospitality.
- Other info: Great opportunity for career growth in a vibrant setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality firm in Sutton is seeking a Duty Manager for M&S at Sutton Station. This role requires at least one year of supervisory experience in a high-volume hospitality or retail setting. As a Duty Manager, you'll lead a team to provide exceptional customer service, ensure cleanliness, and maintain operational efficiency. In addition to a competitive pay rate, the position offers various staff benefits and an inclusive workplace culture.
Duty Manager — High-Volume Retail & Hospitality Lead in Sutton Coldfield employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — High-Volume Retail & Hospitality Lead in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and retail sectors. Let them know you're on the lookout for a Duty Manager role, and they might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Brush up on your leadership skills and think of examples where you've provided exceptional customer service. We want you to shine when discussing how you can lead a team effectively.
✨Tip Number 3
Show off your passion for the industry! When you get the chance to chat with potential employers, let them know why you love working in high-volume environments. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Duty Manager — High-Volume Retail & Hospitality Lead in Sutton Coldfield
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in high-volume settings. We want to see how you've led teams and handled busy environments, so don’t hold back!
Customer Service is Key: Since this role is all about exceptional customer service, share specific examples of how you've gone above and beyond for customers in your previous roles. We love a good story!
Keep It Clean and Organised: Mention any experience you have with maintaining cleanliness and operational efficiency. We appreciate candidates who understand the importance of a tidy workspace and smooth operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Make sure you understand the ins and outs of high-volume retail and hospitality. Brush up on your knowledge about M&S and their customer service standards. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your supervisory experience. Think of specific examples where you've successfully managed a team, resolved conflicts, or improved operational efficiency. This will demonstrate your capability to lead effectively.
✨Emphasise Customer Service
Exceptional customer service is key in this role. Be ready to share stories about how you've gone above and beyond for customers in previous positions. Highlighting your commitment to creating a positive customer experience will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and expectations for the Duty Manager role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you. Plus, it makes for a more engaging conversation!
