Supervisor

Supervisor

Full-Time 13 - 15 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in a fast-paced café environment and ensure excellent customer service.
  • Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
  • Benefits: Earn £13.11 per hour plus extra for night shifts, with employee discounts and health support.
  • Why this job: Make an impact every day while developing your leadership skills in a vibrant atmosphere.
  • Qualifications: Previous experience in hospitality or retail leadership is preferred.
  • Other info: Flexible hours across weekdays and weekends, with opportunities for growth and development.

The predicted salary is between 13 - 15 £ per hour.

Pay Rate: £13.11 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6AM, bringing your rate of pay to £14.61 per hour. We have Full Time (30) roles available. Hours of operation are 5:30am and 8:30pm, working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

About You

Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it. Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

About The Supervisor Role

  • Take ownership of opening, closing, and daily operations while solving problems on the fly.
  • Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
  • Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
  • Results focussed, staying informed about unit performance and championing improvements.
  • Previous experience leading a team in busy Hospitality or Retail is ideal.

As a Supervisor We Will Offer You

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.
  • A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Supervisor! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

Supervisor employer: SSP UK & Ireland

At SSP, we pride ourselves on being an exceptional employer, offering a vibrant work culture where no two days are the same. As a Supervisor at Darlington Station, you'll enjoy competitive pay rates, including additional incentives for night shifts, alongside comprehensive training and development opportunities to help you grow in your career. Join our dynamic team and experience the thrill of leading in a fast-paced hospitality environment while benefiting from employee discounts and health support.
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Contact Detail:

SSP UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out SSP's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your leadership experience.

✨Tip Number 3

Show off your energy! During the interview, let your passion for hospitality shine through. Share stories about how you've led teams in busy environments and kept the atmosphere positive.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Supervisor

Leadership Skills
Customer Service
Problem-Solving Skills
Team Management
Communication Skills
Flexibility
Results Focused
Operational Management
Time Management
Hospitality Experience
Positive Attitude
Energy Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in a fast-paced environment. We want to see your enthusiasm!

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Supervisor role. Highlight relevant experience in leading teams and delivering great service. We appreciate when applicants take the time to align their skills with what we’re looking for!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and skills quickly, so make it easy for us to see why you’d be a great fit!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even more.

How to prepare for a job interview at SSP UK & Ireland

✨Know the Role Inside Out

Before your interview, make sure you understand the Supervisor role thoroughly. Familiarise yourself with the responsibilities like leading a team, managing daily operations, and delivering great customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Leadership Skills

Since this role is all about leading a team, be prepared to share specific examples of how you've successfully managed a team in a busy environment. Think about times when you solved problems on the fly or inspired your team during hectic shifts. This will demonstrate your capability to thrive in a fast-paced setting.

✨Emphasise Flexibility and Adaptability

The hospitality industry is dynamic, so highlight your ability to work flexible hours and adapt to changing situations. Mention any experience you have working weekends, bank holidays, or late shifts, as this shows you're ready to jump in wherever needed.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the Supervisor role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

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