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- Tasks: Lead a team and ensure top-notch customer service in a fast-paced environment.
- Company: Join a leading hospitality group at Southampton Airport Starbucks.
- Benefits: Earn £13.30 per hour, plus night shift incentives and employee discounts.
- Why this job: Be a key player in a dynamic team and enhance your leadership skills.
- Qualifications: Must be over 18 with 5 years of references and previous leadership experience.
- Other info: Great training opportunities and a vibrant work atmosphere await you.
The predicted salary is between 13 - 16 £ per hour.
A leading hospitality group is seeking a Duty Manager for their Southampton Airport Starbucks location. This role involves leading a team, ensuring excellent customer service, and managing daily operations.
The ideal candidate should have at least 5 years of references, be over 18, and possess previous leadership experience in a high-paced environment.
Competitive pay starts at £13.30 per hour, with incentives for night shifts, and includes employee discounts and training opportunities.
Duty Manager – Fast-Paced Hospitality Lead (Night Shifts) in Southampton employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager – Fast-Paced Hospitality Lead (Night Shifts) in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Starbucks or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to speak with hiring managers, highlight your previous leadership roles and how you've thrived in fast-paced environments. Use specific examples to make your case stronger.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Duty Manager – Fast-Paced Hospitality Lead (Night Shifts) in Southampton
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your previous leadership experience in your application. We want to see how you've successfully managed teams in fast-paced environments, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Duty Manager role at Starbucks. Mention why you’re excited about this specific position and how your experience aligns with what we’re looking for.
Emphasise Customer Service: Since this role is all about ensuring excellent customer service, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We love candidates who understand the importance of a great customer experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hospitality group and their values. Research their operations at the Southampton Airport Starbucks location, and be ready to discuss how your previous leadership experience aligns with their fast-paced environment.
✨Showcase Your Leadership Skills
Prepare specific examples from your past roles where you successfully led a team or improved customer service. Highlight situations where you managed challenges effectively, as this will demonstrate your capability to handle the demands of a Duty Manager.
✨Emphasise Customer Service
Since excellent customer service is key in this role, think of scenarios where you went above and beyond for customers. Be ready to share these stories during the interview to show that you understand the importance of customer satisfaction in hospitality.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.