At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Southampton Airport.
- Company: Join SSP and work with iconic brands like Starbucks and Burger King.
- Benefits: Earn £13.30 per hour, plus an extra £1.50 for night shifts and enjoy employee discounts.
- Why this job: Make an impact every day while inspiring your team and delivering great service.
- Qualifications: Previous barista experience and leadership skills in hospitality or retail are essential.
- Other info: Flexible hours, award-winning training, and opportunities for career growth await you!
The predicted salary is between 13 - 14 £ per hour.
Please note previous Barista experience is required. Pay Rate: £13.30 per hour. + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.80 per hour. Hours of operation are 4:30am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays. Limited transport links for early morning shift, own transport is preferred.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
About You
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About The Duty Manager Role
Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focussed, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you’ve tackled night shifts before, even better!
As a Duty Manager We Will Offer You
- Discounted Meal and Parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Bar Duty Manager in Southampton employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Duty Manager in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the action.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved problems on the fly. Be ready to share these experiences during your interview to demonstrate that you can handle the fast-paced environment.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look sharp and professional. It’s all about making a great first impression, especially in hospitality where appearance matters.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Bar Duty Manager in Southampton
Some tips for your application 🫡
Show Off Your Barista Skills: Since previous Barista experience is a must, make sure to highlight your relevant skills and experiences in your application. We want to see how you've thrived in busy environments and delivered great service!
Be Yourself: Let your personality shine through in your written application! We’re looking for someone who can lead with energy and positivity, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Duty Manager role. Mention any leadership experience you have in hospitality or retail, especially if it involved busy shifts or night work. We love seeing how you can make an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Coffee
As a Duty Manager at Starbucks, it's crucial to have a solid understanding of coffee and the brand. Brush up on your coffee knowledge and be ready to discuss your favourite drinks and how they’re made. This shows your passion for the role and helps you connect with the team.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team in a busy environment. Highlight how you kept morale high during peak times and resolved conflicts. This will demonstrate your ability to inspire and manage a team effectively.
✨Flexibility is Key
Since the role requires working various shifts, including early mornings and weekends, be ready to discuss your availability. If you have your own transport, mention it! This shows you're committed and can handle the demands of the job.
✨Customer Service Focus
Be prepared to talk about your approach to customer service. Share specific instances where you went above and beyond to ensure a great experience for customers. This aligns perfectly with the expectations of delivering excellent service as a Duty Manager.