Hospitality Duty Manager - Lead Busy Shifts, Great Perks in Sheffield

Hospitality Duty Manager - Lead Busy Shifts, Great Perks in Sheffield

Sheffield Full-Time 28300 - 28300 £ / year (est.) No working from home possible
SSP UK & Ireland

At a Glance

  • Tasks: Lead a vibrant team and ensure top-notch customer service in a busy hospitality setting.
  • Company: Join SSP UK & Ireland at Upper Crust, Sheffield Station.
  • Benefits: Enjoy discounted meals, employee perks, and award-winning training.
  • Other info: Full-time role with great opportunities for career growth.
  • Why this job: Be part of a dynamic environment and develop your leadership skills.
  • Qualifications: Must be 18+ with a passion for hospitality and teamwork.

The predicted salary is between 28300 - 28300 £ per year.

SSP UK & Ireland is seeking a Duty Manager at Upper Crust, Sheffield Station. This full-time position offers a pay rate of £13.61 per hour and involves leading a team in a dynamic hospitality environment. The successful candidate will ensure excellent customer service while managing daily operations smoothly.

Benefits include:

  • Discounted meals
  • Employee discounts
  • Award-winning training programs

Applicants must be at least 18 years old due to specific responsibilities.

Hospitality Duty Manager - Lead Busy Shifts, Great Perks in Sheffield employer: SSP UK & Ireland

SSP UK & Ireland is an excellent employer, offering a vibrant work culture at Upper Crust, Sheffield Station, where you can thrive in a fast-paced hospitality environment. With competitive pay, fantastic perks like discounted meals and employee discounts, along with award-winning training programmes, we are committed to fostering employee growth and ensuring a rewarding career path for our team members.

SSP UK & Ireland

Contact Details:

SSP UK & Ireland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Duty Manager - Lead Busy Shifts, Great Perks in Sheffield

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.

Tip Number 2

Prepare for those interviews! Research Upper Crust and SSP UK & Ireland, and think about how your experience aligns with their values. Show them you’re not just another candidate but someone who genuinely wants to be part of their team.

Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and ready to tackle any questions they throw your way, especially about leading busy shifts.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Upper Crust.

We think you need these skills to ace Hospitality Duty Manager - Lead Busy Shifts, Great Perks in Sheffield

Leadership Skills
Customer Service
Team Management
Operational Management
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about leading a team and providing excellent customer service!

Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or management roles. We’re looking for someone who can hit the ground running, so share those stories that showcase your skills!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Duty Manager role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Upper Crust.

How to prepare for a job interview at SSP UK & Ireland

Know Your Hospitality Stuff

Make sure you brush up on your knowledge of the hospitality industry, especially in a busy environment like Upper Crust. Familiarise yourself with common challenges faced during peak hours and think about how you would handle them.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so be ready to share examples of how you've successfully managed teams in the past. Think about specific situations where you motivated staff or resolved conflicts effectively.

Customer Service is Key

Prepare to discuss your approach to customer service. Have a few anecdotes ready that highlight your ability to provide excellent service, especially under pressure. This will show that you understand the importance of customer satisfaction in hospitality.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programs, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.