At a Glance
- Tasks: Provide at-seat trolley service and assist passengers on trains.
- Company: Join SSP UK & Ireland, a leader in the railway hospitality sector.
- Benefits: Earn £13.65 per hour plus commission, with travel perks and discounts.
- Other info: Enjoy flexible working options and a dynamic work environment.
- Why this job: Be part of a diverse team delivering exceptional service in the railway industry.
- Qualifications: 2 years' customer-facing experience in Retail, Leisure or Hospitality required.
The predicted salary is between 13 - 14 € per hour.
SSP UK & Ireland is seeking an On-Board Host for TransPennine Express at Glasgow Station, offering £13.65 per hour plus commission. This part-time role involves providing an at-seat trolley service, assisting passengers, and achieving sales targets.
Minimum of 2 years' customer-facing experience in the Retail, Leisure & Hospitality industry is required.
Benefits include travel perks, employee discounts, and flexible working options.
Join a diverse team committed to delivering exceptional service in the British Railway Industry.
Rail On-Board Host: Trains, Service & Sales (Part-Time) employer: SSP UK & Ireland
SSP UK & Ireland is an excellent employer for those seeking a rewarding role as an On-Board Host at Glasgow Station. With competitive pay, flexible working options, and a commitment to employee growth, you will be part of a diverse team dedicated to exceptional service in the British Railway Industry. Enjoy unique benefits such as travel perks and employee discounts while contributing to a vibrant work culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Rail On-Board Host: Trains, Service & Sales (Part-Time)
✨Tip Number 1
Get to know the company! Research SSP UK & Ireland and TransPennine Express. Understanding their values and what they stand for will help you connect better during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting passengers, think of examples from your past experiences where you went above and beyond for customers.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work as an On-Board Host.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Rail On-Board Host: Trains, Service & Sales (Part-Time)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer-facing experience in your application. We want to see how you've gone above and beyond to assist customers in the Retail, Leisure & Hospitality industry.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the On-Board Host role. We love seeing genuine interest!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant details without rambling on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with SSP UK & Ireland!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Since this role is all about providing an exceptional experience for passengers, think of specific examples from your past roles in Retail, Leisure, or Hospitality where you went above and beyond for a customer.
✨Familiarise Yourself with the Role
Take some time to understand what being an On-Board Host involves. Research TransPennine Express and their services, and be ready to discuss how you can contribute to their sales targets while ensuring a great experience for passengers.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since you'll be representing the company in a customer-facing role, showing that you take pride in your appearance will go a long way.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team, the company culture, and what success looks like in this role. This shows your genuine interest and helps you determine if it's the right fit for you.
