Duty Manager — Lead Fast-Paced Hospitality Teams in Peterborough

Duty Manager — Lead Fast-Paced Hospitality Teams in Peterborough

Peterborough Full-Time 25000 - 30000 £ / year (est.) No working from home possible
SSP UK & Ireland

At a Glance

  • Tasks: Lead a dynamic team and ensure exceptional customer service in a fast-paced environment.
  • Company: Join the vibrant Millie's Cookies team at Queensgate Peterborough.
  • Benefits: Flexible shifts, competitive pay, and a fun work atmosphere.
  • Other info: Great opportunity for career growth in a lively setting.
  • Why this job: Be a key player in delivering memorable experiences for customers every day.
  • Qualifications: Must be 18+, with leadership skills and a passion for hospitality.

The predicted salary is between 25000 - 30000 £ per year.

MILLIE'S COOKIES at Queensgate Peterborough is hiring a Duty Manager to lead busy shifts and deliver outstanding hospitality.

This full-time role (30 hours) offers a fast-paced environment where you'll open, close, and run daily operations, solving issues on the fly.

You'll inspire a team, maintain high energy levels, and ensure top-notch customer service across iconic brands in a bustling site.

The role requires 18+ for certain tasks, with shifts on weekdays, weekends, and holidays.

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Duty Manager — Lead Fast-Paced Hospitality Teams in Peterborough employer: SSP UK & Ireland

SSP UK & Ireland at Leeds Bradford Airport offers a dynamic work environment where you can thrive as a Night Shift Cleaner. With competitive pay, including additional midnight shift bonuses, and a strong focus on employee development through award-winning training, we foster a culture of support and growth. Enjoy exclusive employee discounts while contributing to the cleanliness of bustling hospitality spaces in a vibrant airport setting.

SSP UK & Ireland

Contact Details:

SSP UK & Ireland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager — Lead Fast-Paced Hospitality Teams in Peterborough

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SSP UK & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to SSP UK & Ireland

Don't be shy about reaching out to SSP UK & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager — Lead Fast-Paced Hospitality Teams in Peterborough

Communication Skills
Problem-Solving Skills
Customer Service
Time Management
Adaptability
Leadership Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SSP UK & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at SSP UK & Ireland

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!