At a Glance
- Tasks: Deliver top-notch customer service and promote sales while managing stock on trains.
- Company: Join SSP UK & Ireland, a leader in onboard services.
- Benefits: Enjoy discounts on food and access to industry training programmes.
- Other info: Full-time, permanent role at Sheffield Station with great growth potential.
- Why this job: Kickstart your career with full training and be part of an exciting team.
- Qualifications: No prior experience needed; just bring your enthusiasm and passion for service.
The predicted salary is between 20000 - 25000 £ per year.
SSP UK & Ireland is seeking an On Board Host for East Midlands Trains at Sheffield Station. This full-time, permanent position requires no prior experience, with full training provided.
Responsibilities include:
- Providing customer service
- Managing stock
- Promoting sales on trains
The role offers various employee benefits, including discounts on food and industry training programs. Join Rail Gourmet for an exciting career and be part of a team dedicated to exceptional onboard services.
Onboard Host: Service, Sales & Travel on Trains employer: SSP UK & Ireland
SSP UK & Ireland is an excellent employer, offering a vibrant work culture at Sheffield Station where teamwork and customer service are at the heart of our operations. With comprehensive training provided and opportunities for career growth, employees enjoy various benefits including discounts on food and access to industry training programmes, making it a rewarding place to build a meaningful career in the travel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Onboard Host: Service, Sales & Travel on Trains
✨Tip Number 1
Get to know the company! Research SSP UK & Ireland and East Midlands Trains. Understanding their values and services will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine in interviews.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at SSP or East Midlands Trains. They can give you insider tips on what the company looks for and might even refer you for the position.
✨Tip Number 4
Apply through our website! We make it super easy to submit your application directly. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Onboard Host: Service, Sales & Travel on Trains
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to provide exceptional service on trains.
Tailor Your Application:Make sure to customise your application to highlight how your skills align with the responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their experiences to what we do!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application straightforward and to the point, ensuring we can easily see why you’d be a great fit for the Onboard Host position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Rail Gourmet.
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Customer Service Basics
Since the role involves providing customer service, brush up on your customer service skills. Think about how you would handle different situations on a train, like dealing with complaints or helping passengers. This will show that you’re ready to step into the role.
✨Show Your Sales Savvy
Even if you don’t have prior experience, think about how you can promote sales onboard. Prepare examples of how you might encourage passengers to try new products or services. This will demonstrate your enthusiasm for the sales aspect of the job.
✨Familiarise Yourself with the Company
Do a bit of research on SSP UK & Ireland and Rail Gourmet. Understanding their values and what they offer can help you align your answers with their expectations. It also shows that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare some thoughtful questions about the role, training programmes, or employee benefits. This not only shows your interest but also helps you gauge if this is the right fit for you.
