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For Companies At a Glance
- Tasks: Provide at-seat service, assist passengers, and manage stock while hitting sales targets.
- Company: Join a leading catering services provider with a focus on customer satisfaction.
- Benefits: Earn £12.60 per hour plus commission, with full training provided.
- Why this job: Perfect for those who love interacting with people and want to earn while learning.
- Qualifications: Must be 18 or older; no previous experience needed.
- Other info: Enjoy varied shifts in a dynamic environment with great career potential.
The predicted salary is between 22000 - 26000 £ per year.
A catering services provider is seeking an On Board Host for East Midlands Trains at Derby Station. The role involves providing at-seat trolley service, assisting passengers, and managing stock while achieving sales targets.
Full training is provided, and no previous experience is required. Candidates must be 18 years or older due to certain responsibilities.
This is a full-time permanent position with varied shifts and a pay rate of £12.60 per hour plus commission.
Onboard Host: Passenger Service & Sales (Rail) employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboard Host: Passenger Service & Sales (Rail)
✨Tip Number 1
Get to know the company! Research East Midlands Trains and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Onboard Host, you'll be interacting with passengers all day. Try role-playing scenarios with friends or family to boost your confidence and improve your communication skills.
✨Tip Number 3
Be ready to showcase your sales abilities! Think of examples where you've successfully persuaded someone or achieved a goal. This will help you demonstrate your potential to meet those sales targets they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep you updated on any new opportunities that pop up, so you won’t miss out!
We think you need these skills to ace Onboard Host: Passenger Service & Sales (Rail)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to engage with passengers on their journey!
Tailor Your Application: Make sure to customise your application to highlight any relevant skills or experiences, even if they’re not directly related to catering. We love seeing how your unique background can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Onboard Host role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with East Midlands Trains.
How to prepare for a job interview at SSP UK & Ireland
✨Know the Role Inside Out
Make sure you understand what being an Onboard Host involves. Familiarise yourself with the at-seat trolley service, passenger assistance, and stock management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As this job is all about customer service, be ready to demonstrate your ability to interact positively with passengers. Think of examples from your past experiences where you've provided excellent service or resolved issues effectively. This will highlight your suitability for the role.
✨Prepare for Sales-Related Questions
Since achieving sales targets is part of the job, be prepared to discuss how you would approach selling products on the train. You could even think of a few strategies or techniques you might use to engage passengers and encourage them to make purchases.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical shift looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
