Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service on trains and manage stock effectively.
- Company: Join Rail Gourmet, a leading provider in onboard catering services.
- Benefits: Enjoy discounted meals, employee discounts, and health support.
- Why this job: Be part of a dynamic team and make travel enjoyable for passengers.
- Qualifications: No experience needed; just bring your enthusiasm and a positive attitude.
- Other info: Full training provided with opportunities for personal development.
The predicted salary is between 22000 - 26000 £ per year.
PART TIME ON BOARD HOST – SHEFFIELD STATION
Join Rail Gourmet – Catered to You and Your Career!
Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for East Midlands Trains (EMR) at Sheffield Station.
Pay Rate: £12.60 per hour, plus commission.
Hours: Part Time Permanent (16 hours/week)
Shifts: Varied between 6 am and 10.00 pm, including some weekends.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently. No experience required; full training will be provided.
As An On Board Host
- Provide \’at seat trolley service\’ on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
Requirements For On Board Host
- Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
As An On Board Host We Will Offer You
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Feel like you could belong at RG? Apply now and embark on the best part of your journey as an On Board Host.
Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.
#J-18808-Ljbffr
On Board Host employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Board Host
✨Tip Number 1
Get to know the company! Research Rail Gourmet and East Midlands Trains. Understanding their values and services will help you connect better during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As an On Board Host, you'll be interacting with passengers all day. Role-play scenarios with friends or family to get comfortable handling different situations and providing top-notch service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at job fairs. They can give you insider tips about the role and the company culture, plus it shows you're proactive and keen to join the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there, so keep an eye out for any updates!
We think you need these skills to ace On Board Host
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the On Board Host role. Highlight any relevant skills or experiences that align with providing outstanding customer service and managing stock. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Role
Familiarise yourself with the On Board Host responsibilities. Understand what providing outstanding customer service means in a train setting, and think about how you can demonstrate this during your interview.
✨Showcase Your People Skills
As an On Board Host, you'll be interacting with passengers regularly. Prepare examples of how you've successfully engaged with customers or handled difficult situations in the past. This will show your potential employer that you're ready for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face on the job. Think about how you would manage stock, handle transactions, or assist passengers. Practising these scenarios can help you feel more confident.
✨Highlight Your Flexibility
With varied shifts from early morning to late evening, it's important to express your willingness to adapt. Share any experiences where you've had to adjust your schedule or work under different conditions, showing that you're a team player ready to meet the demands of the role.
